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I can not get into my email accnt. ***@******.*** I get alo…

Customer Question
I can not get into...
I can not get into my email accnt. ***@******.***
I get alot of mail on my Iphone. I sometimes go on my computer accnt.
a while ago @ 1 mos or longer they ( safari?0 wanted me to varify that it was me trying to get on my accnt.
i have to print off some documents sent to my Iphone and can't.
Submitted: 3 years ago.Category: Email
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Answered in 1 hour by:
5/24/2015
Email technician: Martin, Network Engineer replied 3 years ago
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 3,145
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time you were able to access your email account?
Have you accessed it from the computer you're on now?
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
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Customer reply replied 3 years ago
What is the $56 for, does that towards fixing the problem?? The additional charge of $42.24 is something different again??
Customer reply replied 3 years ago
The last time that I was on that accnt was a mos ago or longer.
yes i always used this computer.
Email technician: Martin, Network Engineer replied 3 years ago
I cannot see how much you bid for your question, the remote connection is an additional service and is billed apart - it is also refundable for up to 30 days.
If you've logged into that account from the computer you're on now then there's a good chance the password ***** ***** in the Windows registry and I can retrieve it for you.
Would you like to give it a go?
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