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I cannot log into Facebook every password ***** have used they…

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I cannot log into Facebook...
I cannot log into Facebook every password ***** have used they say it is incorrect. Cannot get mail either.
Submitted: 3 years ago.Category: Email
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Answered in 25 minutes by:
5/24/2015
Email technician: Dustin, Email Specialist replied 3 years ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,088
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome, my name is ***** ***** I will assist you today!
The issues you are experiencing are clearly abnormal, it almost sounds as if someone else has access to your account. But since you are changing the password ***** they should lose access..
Whether that is the issue or not, Something is clearly going wrong.
Can I start by asking you how you are accessing facebook primarily. Through a computer, a phone, or through your ipad?
Thank you,
Dustin S.
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Customer reply replied 3 years ago
My Ipad
Customer reply replied 3 years ago
I cannot get mail either.
Email technician: Dustin, Email Specialist replied 3 years ago
You also mentioned that your mail isnt working properly on the ipad.
Besides the ipad, do you have a regular computer, windows or mac?
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Customer reply replied 3 years ago
I need my Facebook account to open.
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Email technician: Dustin, Email Specialist replied 3 years ago
I cannot connect remotely to an ipad.
Do you have access to a windows PC, or a mac?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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