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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot upgrade my account. Think it might be because I have

Customer Question

Cannot upgrade my account. Think it might be because I have two accounts set one up under another email address? Can you deactivate one?
Submitted: 2 years ago.
Category: Email
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

Are you able to sign in to both of those e-mail addresses?
Customer: replied 2 years ago.
Actually, haven't tried kfrye48 yet, I will, when I get home, and get back. Shouldn't this be a simple problem "they" can resolve? Not technology, can call them on Tuesday. Had no idea was being charged for this, it is not a technical problem.
Expert:  IT Miro replied 2 years ago.
Hi again!

I would like to inform you that you have reached JustAnswer - online paid question-and-answer website where you can ask questions and get them answered by verified Experts.

If you would like to continue, let me know and I will do my best to help you with the problem regarding your e-mail accounts.

IT Miro