How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Expert
Category: Email
Satisfied Customers: 18102
Experience:  CISCO certified computer and networking expert
Type Your Email Question Here...
Pete is online now
A new question is answered every 9 seconds

My Kindle won't charge. I've left it on charge few hours

Customer Question

My Kindle won't charge. I've left it on charge for a few hours & the charging light doesn't even come on. I've also tried holding in the spring loaded "on" switch for 15 seconds but nothing works.
Please help
Submitted: 2 years ago.
Category: Email
Expert:  Pete replied 2 years ago.
I am Pete, and I'll be happy to assist with your question today.
Try using a different charger
If it still won't charge, then the charging connection on the Kindle may be defective and will need to be tested and repaired.