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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have been having problems with aol than six

Customer Question

I have been having problems with aol for more than six months. First, I could not keep my same e mail address which was***@******.***. Since that time I have been using a guest name which was my old aol acctount name. Since I have using my old account name as my primary account name I have been having an awful high amount of not being able to log on and now my computer is slower than ever before. Should I chang accounts or is this fixable? Please advise. XXXXXXXXXXXX Bob XXXXXX
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is only Internet /websites / email slow? Or is the whole computer slow?
When you are available, please reply back at the box below to continue. Thank you,