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Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6237
Experience:  I have 7+ years of experience in fixing emails issues.
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I have a corporate email account. We switched our web hosting

Customer Question

I have a corporate email account. We switched our web hosting provider. All of the sudden people with gmail and yahoo accounts are not receiving are emails and neither are some corporate accounts.
Submitted: 2 years ago.
Category: Email
Expert:  Sandy replied 2 years ago.
Hi, I am Sandy and I look forward to help you today with the best answer possible.I'm sorry about the issue.It is possible that your emails are reaching to their SPAM folder.Please ask them to check their email account SPAM folder once.Also, contact your web hosting service provider support team once.Keep me posted.Thank you.Sandy
Customer: replied 2 years ago.

No they are not going into spam

Expert:  Sandy replied 2 years ago.

In this case, please set up(configure) your email accounts with as per the new web hosting service provider settings. You can please contact them once and get the email settings(POP/IMAP and smtp settings) and then make the required changes.

OR I can take remote control of your computer check it out. Please let me know.

I will work with you until it is fixed.

Let me know the results please by clicking "Reply to Expert"

And if you can take a second to rate my service, that would be greatly appreciated

Thank you.

Customer: replied 2 years ago.

It has nothing to do with the set up. Other people are receiving emails

Expert:  Sandy replied 2 years ago.
Did you contact your web hosting service provider and let me know about this issue?