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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I wish to reset password ***** my lap-top, bryan mcmahon.

Customer Question

I wish to reset password ***** my lap-top, bryan mcmahon.
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your laptop?
Does it have windows xp, vista, or 7, or 8?
Do you mean you cannot use the laptop at all, i.e., you cannot open any program on the laptop?
Is it okay to reset this laptop, so you can re-set it up fresh?
When you are available, please reply back at the box below to continue. Thank you,