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Why wont optonline.net email account no longer works on my iPhone?
I have all the settings correctly entered and have tried to erase the account and start over with no luck.
Hello. My name is Michael.
Are you able to sign in to your email account at the optonline.net site?
OK... thank you for the info. So we know that you have the correct account information. I will provide you the exact steps and information for setting it up on your iPhone. I would suggest what you tried, which is to remove the account and start from scratch.
When you do, please follow these steps:
The settings for the server will be slightly different depending on how your email address ends:
If your email address uses @optonline.net POP3 (Incoming)Server: mail.optonline.net
Port: 110 SMTP (Outgoing)Server: mail.optonline.netPort: 587If your email address uses @optimum.netPOP3 (Incoming)Server: mail.optimum.net Port: 110SMTP (Outgoing)Server: mail.optimum.netPort: 587
I actually got it to work. Found a blog where someone else had the problem.
They just added :587 to the end of the outgoing SMTP and changed it to "mail.optonline.net:587"
Very good - that is in my instructions as well. What happens is that the default port (25) is blocked by most internet service providers, so they have to use the alternate ports of 587 and/or 465. In this case, 587.Please let me know if you have any other questions.