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I would like to talk to a technical support person in person
I would like to talk to a technical support person in person about a backdoor to the Google or Gmail accounts. I know this for certain because I accidentally found a back door into my husband's Gmail … read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
313 satisfied customers
I've had an yahoo account since 2008 and I only used it for
I've had an yahoo account since 2008 and I only used it for Facebook, and my emails was on gmail, now I can't get into my account because they say that it was no activity for so long,now someone chang… read more
Ramesh BABU
Ramesh BABU
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Computer science
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Both my e-mail, and Google password doesn't work. Says my
Both my e-mail, and Google password *****'t work. Says my passwords were changed yesterday? I have lost my phone, and can't get Gmail or Google acct. to work. I get pretty far until it asked what mont… read more
Bing
Bing
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718 satisfied customers
I have not been able to log into my yahoo e-mail account
I have not been able to log into my yahoo e-mail account because I think my password ***** hacked and changed. … read more
Richard
Richard
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IT Manager, Consultant
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YAHOO HAS RUINED MY LIFE- THE LAST TIME I CHANGED PROVDERS-
yAHOO HAS RUINED MY LIFE- THE LAST TIME I CHANGED PROVDERS- MY E-MAIL PASSWORD ***** HAVE BEEN CHANGED-THAT WAS SEVERAL MONTHS AGO.EVERY PERSON I KNOW THAT … read more
Josh
Josh
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Associate Degree
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WHEN I TYPE MY EMAIL, [email protected] ANOTHER E
WHEN I TYPE MY EMAIL,***@******.*** ANOTHER E MAIL,***@******.*** UP. AND HOW DO I ERASE OLD E-MAILS?… read more
ChrisC
ChrisC
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Associate Degree
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My mail is threw apple iCloud where I think I got this after
My mail is threw apple iCloud where I think I got this after installing on 2 phones it started and my iPad and iPhone 7 are both acting the same so it's***@******.*** and my iPad has***@******.*** on … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
My e-mail account got hacked into several years ago and I
My e-mail account got hacked into several years ago and I tried to change the password ***** on my fb account, but my password ***** already changed. I tried to change my e-mail address to my new one,… read more
Kris R
Kris R
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Computing
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I, AOL..I received an E mail rrgarding my Apple ID. iT SAID
AOL..I received an E mail rrgarding my Apple ID. iT SAID THE FOLLOWING CHANGES WERE MADE TO MY APPLE ID ON 1/31 AT 12:27 AN gmt. I WASN'T ON MY COMPUTER AT THAT TIME. SO WHAT CHANGES WERE MADE.? … read more
Josh
Josh
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Associate Degree
8,055 satisfied customers
I was hacked about a month ago. My friends are still
I was hacked about a month ago. My friends are still receiving e-mails from this hacker. How can this be stopped. I have changed my password *****… read more
Bing
Bing
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718 satisfied customers
Is this a paid site? JA: Sometimes things that you think
I am trying to delete a gmail account but I can't remember the password, and I cannot reset the password ***** the email account it sends me to has previously been deleted. I was on the phone for an hour with a google tech yesterday, and she was like "oh well." I can't remember the answers to the stupid questions in their prompt. Their questions are like when did you create the account? That was about 10 years ago. I can't remember the exact date and year. I can't remember the last password ***** I wouldn't be here asking how to do it. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
This is the third time that I have had someone contact me
This is the third time that I have had someone contact me about receiving an unpleasant/trashy email from me via my email account in the last 3 months. I have changed my password ***** now. I need adv… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
888 satisfied customers
Can not access my gmail account. Have used all the help
Can not access my gmail account. Have used all the help screens. It still will not let me in. I can't change passwords. The only thing different is we have a new Comcast modum. I tried to sign in for … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
781 satisfied customers
some one is trying to hack into my aol e-mail ... I have completed
some one is trying to hack into my aol e-mail ... I have completed the security code puzzle twice in 24 hours what can be done about this?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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I have had an AOL e-mail account for over 20 years. It is
I have had an AOL e-mail account for over 20 years. It is obvious that I have been hacked. They have changed my password XXXXX security question. I suppose 20 years ago, when the computer world was mo… read more
Robert M.
Robert M.
Bachelor's Degree
3,648 satisfied customers
I have lost all of my g-mail between 01/15 and today, which
I have lost all of my g-mail between 01/15 and today, which I suspect is because of having a n e-mail from medscape, which had an e-mail called pol.net. I received messages stating the service would e… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
We were on a trip from 9/09/12 thru 9/16/12. While we were
We were on a trip from 9/09/12 thru 9/16/12. While we were gone someone hacked into our e-mail and MSN sent us a link after verification. However that link, sent to another e-mail account, did not hel… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
I used to have an email address with sbcglobal.net, supported
I used to have an email address with sbcglobal.net, supported by at&t but now by Yahoo. I cancelled this account over 3 years ago but someone has hacked the acct and is contacting people I knew in my … read more
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Meet the Experts:

Jess M.

Jess M.

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Computer Software Support Specialist for more than 10 years

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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IT Miro

IT Miro

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Frederick S

Frederick S

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A. Stevens

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Byron

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CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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