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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38170
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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MY HOTMAIL EMAIL ACCOUNT WILL NOT LET ME OPEN OR DELETE ANY

Resolved Question:

MY HOTMAIL EMAIL ACCOUNT WILL NOT LET ME OPEN OR DELETE ANY EMAILS. WHEN I CLIK ON AN EMAIL IT HAS A SMALL BOX COME UP WHICH SAYS 'LOADING' AND NOTHING FURTHER HAPPENS.

TC
Submitted: 5 years ago.
Category: Email
Expert:  Viet - Email Tech replied 5 years ago.
Hi, and thanks for using JustAnswer.com.

Please reset Internet Explorer:
  1. Close all Internet Explorer windows and folders.
  2. Click Start , and then click Control Panel.
  3. Open Network and Internet if available, open Internet Options. Then click on Delete and delete everything.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. Then check.

If there is still any issue, please download and install Firefox browser at
http://www.firefox.com/
then open Firefox and go to www.hotmail.com in Firefox and log in your hotmail account in Firefox and see if your hotmail email works in Firefox.

Please let me know if there is still any issue later. Thank you.
Viet - Email Tech and 4 other Email Specialists are ready to help you