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I cant access my gmail acct. Instead i get this message: 400…

Customer Question
I can't access my gmail...
I can't access my gmail acct. Instead i get this message:

400 Bad Request: Unsupported request keyword or unknown static document name

please advise
Submitted: 6 years ago.Category: Email
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Answered in 2 minutes by:
11/8/2011
Email technician: lorir, Consultant replied 6 years ago
lorir
lorir, Consultant
Category: Email
Satisfied Customers: 239
Experience: 24 years experience as a Systems Manager, MIS Manager, Project Manager and Data Architect.
Verified
Hi, I'm Lori and I'll be helping you today. I'm sorry to hear you're having a problem.

Which web browser are you using; Internet Explorer, firefox, Chrome?
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Customer reply replied 6 years ago
firefox
Email technician: lorir, Consultant replied 6 years ago
We need to clear the browser cache and cookies as that is likely your issue. I'll need to know which version of Firefox you have to give you step by step instructions to do that. Can you go to the Help menu and select About Mozilla Firefox. A window will open that will tell you which version you have (ie 3.5, etc).
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