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I have a new Fitbit Versa 3 which I am trying to set up. The
I have a new Fitbit Versa 3 which I am trying to set up. The program downloaded won't let me set up because a previous Fitbit (iconic) was set up using the email address***@******.*** This is my second Versa 3 replaced under warranty because of an issue with the first one. I can't make a new email address and want this Versa 3 to be registered and to work properly. Can you help me please. … read more
Richard
Richard
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IT Manager, Consultant
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I have a red x on my Versa 2 with the words Data not
I have a red x on my Versa 2 with the words Data not cleared. Sync and try again. I have tried syncing and that is not working. I checked the community and it said to do a factory reset with a back bu… read more
Richard
Richard
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2 question. I download a fitbit app on a Samsung tablet
2 question. I download a fitbit app on a Samsung tablet several years ago and the tablet doesn't turn on. I got a fitbit versa and downloaded it on my Samsung 9 phone. It won't let me connect. Can u r… read more
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My Fitbit Versa 2 is not tracking my steps yesterday or
My Fitbit Versa 2 is not tracking my steps yesterday or today. When I hit the refresh button it does nothing … read more
Rafi
Rafi
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I had a versa 2 but misplaced it. when I received it. I
good morning. i had a versa 2 but misplaced it. when I received it. I charged it, and it synced. however, my new one, charged, just keeps saying, in multiple languages, to start, download the fitbit a… read more
Rafi
Rafi
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Trying to activate my fitbit versa 3. 2 yrs. Tried to
Tried to activate it after I deactivated the factory setting. … read more
Anikesh G
Anikesh G
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I'm trying to set up my versa 2. I already have a account
I'm trying to set up my versa 2. I already have a account with my surge Fitbit. I made a mistake when adding my versa 2 and put in the wrong email address, now I can't get my new Fitbit hooked up. … read more
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My Versa 2 Fitbit won't start up it had a 80% charge I was
My Versa 2 Fitbit won't start up it had a 80% charge I was trying to sync it and it is now dead … read more
BrandiC217
BrandiC217
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I recently updated my Fitbit versa 2. I use it regularly to
I recently updated my Fitbit versa 2. I use it regularly to track my bike rides. Since the update I have rode my my 7 or 8 times and only once I have been connected to the gps for the total ride. I us… read more
Pete
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I've got Fitbit versa and I plugged in and when went to get
I've got Fitbit versa and I plugged in and when went to get the screen is black and not responding … read more
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ParkerA107
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Trying to hook up versa 3 with my phone. One month maybe. It
trying to hook up versa 3 with my phone JA: How long have you had your Versa? Customer: one month maybe JA: What have you tried so far with your Fitbit product? Customer: it cme to wyfy to conect but … read more
Josh
Josh
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I have a new one and can't set up because it says web
I have a new one and can't set up because it says web address already used … read more
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Jason Jones
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I just got a new Fitbit versa 3, and need to set it up. The
I just got a new Fitbit versa 3, and need to set it up. The problem is I had a Fitbit tracker before and lost it while travelling, and now the systems is telling me I cant set up an account as there i… read more
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Rafi
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I just got a new Fitbit versa 3, and need to set it up. The
Second Opinion] I just got a new Fitbit versa 3, and need to set it up. The problem is I had a Fitbit tracker before and lost it while travelling, and now the systems is telling me I cant set up an ac… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My wife's fitbit isn't recording her sleep properly. We did
My wife's fitbit isn't recording her sleep properly. We did a full reset about a week ago. Her email is***@******.***. … read more
Josh
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It's my fitbit. I have a code to unlock a clock and don't
It's my fitbit. I have a code to unlock a clock and don't know how to use it … read more
Rafi
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I have a fitbit versa lite and it stopped working 2 weeks
I have a fitbit versa lite and it stopped working 2 weeks ago. I thought it was the charger and was going to buy another one, but then a friend had similar issues and when she contacted you she was to… read more
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Josh
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I had to reset my Fitbit versa and now I cant get it to
Hi I had to reset my Fitbit versa and now I cant get it to reinstall … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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