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My versa fitbit the screen went blank and it has a big x on
My versa fitbit the screen went blank and it has a big x on it and says data not cleared then says sync and try again i have tried to sync it but nothing worki ng … read more
Josh
Josh
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My wife's Versa 2 purchased in January 2020 at Best Buy not
My wife's Versa 2 purchased in January 2020 at Best Buy not connecting. Watch will not reboot, keeps turn on and off. … read more
Russell H.
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I purchased my Fibit Versa from Amazon on September 19,
I purchased my Fibit Versa from Amazon on September 19, 2019. As of yesterday my Versa battery drains at 10% per hour. It drains to 0 overnight. What should I do? … read more
Michael T
Michael T
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I recharged my fitbit versa last night - it had run very low
I recharged my fitbit versa last night - it had run very low on battery. Now it won't display the time at all but displays the "today". It's running out of battery very fast too. 100% to 72% in just 2… read more
Michael T
Michael T
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I have a defective Versa fitbit purchased from Amazon last
I have a defective Versa fitbit purchased from Amazon last November and wish to return it under warranty. How do I do that? … read more
Michael T
Michael T
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My versa 2 battery drains so fast. I bought versa2 because
i bought versa2 because it said battery can last for 6 days now i have to charge my fitbit like 3 days. what might be the problem? i got my versa 2 around 2019 thanksgiving … read more
Pete
Pete
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I purchased a Fit Bit Versa from Amazon and it was delivered
I purchased a Fit Bit Versa from Amazon and it was delivered to me December 16, 2019 for a Christmas present from my husband. Until today, it has worked perfectly but today I charged it and now it doe… read more
Michael T
Michael T
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My Fitbit versa lite keeps turning off. I've reset it
My Fitbit versa lite keeps turning off. I've reset it several times in the past couple of days. I've charged it... very frustrating. Can you help, please? … read more
Michael T
Michael T
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I have a fitbit versa lite and it stopped working 2 weeks
I have a fitbit versa lite and it stopped working 2 weeks ago. I thought it was the charger and was going to buy another one, but then a friend had similar issues and when she contacted you she was to… read more
Josh
Josh
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I purchased the Fitbit Versa Lite last August and am having
Hi there. I purchased the Fitbit Versa Lite last August and am having issues with it. The battery drains every day or two and it freezes and gets stuck on the Fitbit logo often. I have to restart it s… read more
De Veyra
De Veyra
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I woke up this morning and my Fitbit Versa has vertical
I woke up this morning and my Fitbit Versa has vertical purple lines on the left side of the screen, and the screen keeps lighting up constantly. I've already tried resetting the device twice, and tried switching clock faces, but nothing seems to be helping. I purchased my Versa on 12/07/2019, so it's not even a year old yet. Any suggestions? Thank you! … read more
Josh
Josh
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I uploaded a new fitbit (Versa) on Sunday. Now I'm trying to
I uploaded a new fitbit (Versa) on Sunday. Now I'm trying to log foot and I cant find the icon on my dashboard … read more
Michael T
Michael T
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My fiibit is not sync with my fitness pal account and is
My fiibit is not sync with my fitness pal account and is charge is draining fast during the day. … read more
technicalcat
technicalcat
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I purchased a Fitbit Versa Lite in mid December 2019. on
I purchased a Fitbit Versa Lite in mid December 2019. on Monday, 2/19/2020, the alarm rang but I could not turn it off. The touch screen was frozen. I turned the fitbit off and then turned it back on … read more
Expert
Expert
Fit bit will not turn on to logo and has multiple colored
fit bit will not turn on to logo and has multiple colored lines on it. what to do? … read more
Russell H.
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My versa 2 is no longer monitoring my sleep. The last time
My versa 2 is no longer monitoring my sleep. The last time it works was Tuesday Dec 31 … read more
Russell H.
Russell H.
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I was given my Fitbit Versa for Mother's Day 2019 and now it
Hi, I was given my Fitbit Versa for Mother's Day 2019 and now it won't stay charged. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I am having problems with my fitbit not keeping a charger
Hi, I am having problems with my fitbit not keeping a charger for more than a day. Actually, I take it off the charger in the morning and by end of day it is dead. I am on my 3rd fitbit versa. Origina… read more
Benjie
Benjie
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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