Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Connect one-on-one with {0} who will answer your question

Related Consumer Electronics Questions
My parents have and use Alexa. They do not have Smart
My parents have and use Alexa. They do not have Smart phones. I am setting up an Amazon smart plug for them using my own Smart. Phone (I don't live here) so now the smart plug responds to my phone but… read more
Rafi
Rafi
IT Manager
Bachelors of Science
1,175 satisfied customers
How to I reestablish Alexa in my apartment? I just wiped
How to I reestablish Alexa in my apartment? I just wiped down the top for dust and it stopped working … read more
Josh
Josh
7,488 satisfied customers
To get ALEXA HOOKED UP TO THE INTERNET. IT SAYS THE M0NEY I
IT SAYS THE M0NEY I PAID I SKOULD GET HOOKED UP TO PLAY THRU MY ALEXA … read more
jinsmn
jinsmn
Systems Administrator
Diplom
7,008 satisfied customers
I just had an internet service installed a few days ago. A
I just had an internet service installed a few days ago. A friend gave me a firestick for my birthday and I hooked it up to my smart tv. In the tiny firestick pamphlet says step 2: after pairing your … read more
Josh
Josh
7,488 satisfied customers
Alexa says she cannot. Alexa says she can't connect to the
She use to connect with the internet but now she says she can't.… read more
Divyansh
Divyansh
Bachelor's Degree
66 satisfied customers
I'm trying to connect my 3rd Generation Echo Dot to a
I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. The problem is that is IS tur… read more
Thomas
Thomas
IT Manager
Associate Degree
1,643 satisfied customers
Does not play tells me to get help in Alexa app. Tells me to
Does not play tells me to get help in Alexa app JA: Which software or app can I help with? Customer: Tells me to get help in Alexa app JA: What have you tried so far with your software? Customer: Noth… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Amazon. My daughter finally got to try to set up my Alexa.
Amazon. My daughter finally got to try to set up my Alexa. She tried several times to set it up to no avail. This is what she told me. After she connected to my tablet the Amazon WiFi and continue set… read more
Josh
Josh
7,488 satisfied customers
Need assistance setting up Phillips Hue Lights in my office
Need assistance setting up Phillips Hue Lights in my office to work with Alexa. … read more
hongkongpom
hongkongpom
Computer Desktop Support Technician
Associate Degree
984 satisfied customers
I bought a new router, and now I cannot get the Echo to
Hi, I bought a new router, and now I cannot get the Echo to connect. I have been working on it for about 2 hours now. … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
I recently moved and cannot connect my Echo to wifi. It
I recently moved and cannot connect my Echo to wifi … read more
Alex Royce
Alex Royce
190 satisfied customers
I recently moved from IL. To FL., now I can't get Alexa to
I recently moved from IL. To FL., now I can't get Alexa to work? I've read and tried all I know … read more
Josh
Josh
7,488 satisfied customers
I am trying to get the app to set up my new Alexa. I am not
I need to download latest version of the Alexa App from the app store.… read more
BRITISH COLLINS
BRITISH COLLINS
System Designer
1 satisfied customers
Trying to reconnect Alexa table lamp to echo dot. Replaced
Trying to reconnect Alexa table lamp to echo dot. Replaced WiFi box and all devices have reconnected except for lamp … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,547 satisfied customers
I have a smart plug by Smart Life to turn on "lights" using
I have a smart plug by Smart Life to turn on "lights" using alexa, which has worked fine for several months. Today, Alexa advises today "lightds is not responding, please check its network and power s… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
I have, I have two, alexa dots. I need to change my wifi
alexa dots. I need to change my wifi password. Cox Cable change something and had to have Cox come out and change password. Now my dots don't work. I don't know how to change the wifi password. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
654 satisfied customers
I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
It's not and e-reader question but one about Alexa, It's an
It's not and e-reader question but one about Alexa … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,557 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,435 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

480 satisfied customers

I am here to help you!

Russell H.

Russell H.

Electronics Service Tech

7,876 satisfied customers

9 1/2 + years of professional experience

Louie

Louie

Technician

4,946 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,726 satisfied customers

Engineer / Consultant

Neil

Neil

Engineer

1,009 satisfied customers

NZ Certificate in Engineering Electronics & Computing 25 years exp

Eng. Andres

Eng. Andres

Engineer

898 satisfied customers

Electronic Eng. Electronics Specialist. Circuit designer

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x