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I am having problems setting up Alexa and my echo dot 3. It
I am having problems setting up Alexa and my echo dot 3 … read more
Expert
Expert
Need to start it up. Alexa. Just plugged in. I tried to give
I tried to give it a command... It answered that I am ready to set up … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
I have an echo dot and my power went out for a minute today
Hello I have an echo dot and my power went out for a minute today and I don't know how to connect back to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Can you help me set up my echo dot. It is brand new and I
Can you help me set up my echo dot JA: Is your Echo Dot connected to or paired with anything? Customer: it is brand new and I have my Apple smart phone JA: What have you tried so far with your Echo Do… read more
Expert
Expert
I'm trying to connect my 3rd Generation Echo Dot to a
I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. The problem is that is IS tur… read more
Thomas
Thomas
IT Manager
Associate Degree
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Does not play tells me to get help in Alexa app. Tells me to
Does not play tells me to get help in Alexa app JA: Which software or app can I help with? Customer: Tells me to get help in Alexa app JA: What have you tried so far with your software? Customer: Noth… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
I cannot connet to alexa setup... all other apps are
i cannot connet to alexa setup... all other apps are working … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
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I cannot set up my echo dot. 2nd generation. I tried using
I plugged in my Echo Dot and the orange light is on … read more
Richard
Richard
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IT Manager, Consultant
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My husband was trying to reset his Alexa with a new internet
First, my husband was trying to reset his Alexa with a new internet company. from his phone it asked him to pay $39.00 dollars for something and I'm not sure what that would have been for, can you hel… read more
Josh
Josh
7,652 satisfied customers
Alexa says she isn'tconected to the internet. It's the small
Alexa says she isn'tconected to the internet. JA: What's the brand and model of your product? Customer: It's the small round unit JA: What have you tried so far? Customer: I don't know what to try. JA… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Ho0w do you setup the echo dot. How do you set up echo dot
Second opinion] ho0w do you setup the echo dot JA: How long have you had your HO0W? Customer: how do you set up echo dot wi-fi JA: The Network Technician will be able to walk you through that. Who mak… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Can you call me, 541 401 5424? Need help installing Alexa
Can you call me,(###) ###-#### JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Customer: Need help installing Alexa JA: Is there anything else t… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Cant my echo 2nd generation to control lights like my alexa
cant my echo 2nd generation to control lights like my alexa and other echo does … read more
OakdaleTech
OakdaleTech
Owner
151 satisfied customers
Initial set-up. Echo dot. Nothing, just took it out of the
initial set-up JA: What's the brand and model of your product? Customer: echo dot JA: What have you tried so far? Customer: nothing, just took it out of the box JA: Anything else you want the Electron… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I just purchased a new echo dot and it won't connect to my
i just purchased a new echo dot and it won't connect to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Help in installing or downloading my new Alexa Dot? Help
Help in installing or downloading my new Alexa Dot? Help Please?? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I have, I have two, alexa dots. I need to change my wifi
alexa dots. I need to change my wifi password. Cox Cable change something and had to have Cox come out and change password. Now my dots don't work. I don't know how to change the wifi password. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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