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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 25389
Experience:  Over 20 years of experience installing and repairing electronics.
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My new UV_5R8W will not program. Radio came with disc in

This answer was rated:

my new UV_5R8W will not program
JA: I'll do all I can to help. Can you tell me more about what's going on?
Customer: radio came with disc in package, but does not program sofdtware version is BFB298
JA: Is there anything else the Expert should be aware of?
Customer: I hae windows 7

Hi! My name is Pete. I am the expert who will be assisting you today.

Can you tell me more about what's going on?

What is showing on the display of the radio?

Are you getting an error message on the radio?

What happens when you run the software and try to program the radio?

 

Customer: replied 15 days ago.
when I try to download to or from the radio it can not find a port

What is showing on the display of the radio?

Customer: replied 15 days ago.
VFO A 146.43
Customer: replied 15 days ago.
Radio software is BFB298 -- program is UV5R_ENG. WILL NOT connect to a port

Ok, then it seems the radio is faulty.

A lot of these radios get returned when new due to this type of fault.

You will need to return it to the retailer it was purchased from.

Customer: replied 15 days ago.
Thanks -will try to do that.

You are welcome :)
Pete.

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