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My versa fitbit the screen went blank and it has a big x on
My versa fitbit the screen went blank and it has a big x on it and says data not cleared then says sync and try again i have tried to sync it but nothing worki ng … read more
Josh
Josh
7,520 satisfied customers
I have had my Fitbit for one year and one month. It starting
I have had my Fitbit for one year and one month. It starting acting funny a few weeks ago. It does not keep a charge. Goes black.it does not have flashing lights on the back any more. I bought two. On… read more
Michael T
Michael T
2,851 satisfied customers
My fitbit versa quit working a few days ago, i bought a new
my fitbit versa quit working a few days ago, i bought a new charger and that made no difference at all. it acts like it's dead … read more
Michael T
Michael T
2,851 satisfied customers
I can't get my fitbit versa to power on at all. I have had
Hello, I can't get my fitbit versa to power on at all … read more
Michael T
Michael T
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The face on my Fitbit Versa 2 Smartwatch, purchased from
The face on my Fitbit Versa 2 Smartwatch, purchased from Best Buy on March 12, 2020 has gone blank. I have checked the charger with another Versa 2 and it works. I have had my Versa on my charger for … read more
Michael T
Michael T
2,851 satisfied customers
My versa 2 battery drains so fast. I bought versa2 because
i bought versa2 because it said battery can last for 6 days now i have to charge my fitbit like 3 days. what might be the problem? i got my versa 2 around 2019 thanksgiving … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,565 satisfied customers
I purchased Fitbit versa lite august 2019 and recently
I purchased Fitbit versa lite august 2019 and recently started losing time and now it won't connect to iPhone. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
194 satisfied customers
I bought a Versa 2 in November of 2019. The side bitton is
I bought a Versa 2 in November of 2019. The side bitton is not working how donI get this fixed or replaced … read more
Michael T
Michael T
2,851 satisfied customers
My Fitbit versa lite keeps turning off. I've reset it
My Fitbit versa lite keeps turning off. I've reset it several times in the past couple of days. I've charged it... very frustrating. Can you help, please? … read more
Michael T
Michael T
2,851 satisfied customers
I have a fitbit versa lite and it stopped working 2 weeks
I have a fitbit versa lite and it stopped working 2 weeks ago. I thought it was the charger and was going to buy another one, but then a friend had similar issues and when she contacted you she was to… read more
Josh
Josh
7,520 satisfied customers
04/13 recieved my Versa 2 7 love it. Until yesterday was
04/13 recieved my Versa 2 7 love it. Until yesterday was able o view my sleep pattern etc. My problem today is it doesn't come up as usual gong to play store because fitbit logo does'n' appear on my s… read more
Josh
Josh
7,520 satisfied customers
M My versa is not working and my fitbit won't sync. I
m My versa is not working and my fitbit won't sync … read more
Michael T
Michael T
2,851 satisfied customers
I woke up this morning and my Fitbit Versa has vertical
I woke up this morning and my Fitbit Versa has vertical purple lines on the left side of the screen, and the screen keeps lighting up constantly. I've already tried resetting the device twice, and tried switching clock faces, but nothing seems to be helping. I purchased my Versa on 12/07/2019, so it's not even a year old yet. Any suggestions? Thank you! … read more
Josh
Josh
7,520 satisfied customers
I purchased a Versa lite last year when my charge 2 stopped
Hi. I purchased a Versa lite last year when my charge 2 stopped working, after 3 years. Now my versa lite updated, but is stuck on a help screen. The side button hasn't worked for 5 months. What ca I … read more
Michael T
Michael T
2,851 satisfied customers
I uploaded a new fitbit (Versa) on Sunday. Now I'm trying to
I uploaded a new fitbit (Versa) on Sunday. Now I'm trying to log foot and I cant find the icon on my dashboard … read more
Michael T
Michael T
2,851 satisfied customers
My fitbit is no longer synced with my Apple I phone and it
My fitbit is no longer synced with my Apple I phone and it does not record exercise, sleep etc. Just stopped on Monday … read more
OakdaleTech
OakdaleTech
Owner
149 satisfied customers
I am having problems with my fitbit not keeping a charger
Hi, I am having problems with my fitbit not keeping a charger for more than a day. Actually, I take it off the charger in the morning and by end of day it is dead. I am on my 3rd fitbit versa. Origina… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
590 satisfied customers
My fit bit versa went black and I am. Oh able to restart it
Hi my fit bit versa went black and I am. Oh able to restart it it's black and nothing I can do I try to reset by holding all the buttons and then try to open as normal I recharged for one entire day s… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,659 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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