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Related Consumer Electronics Questions
Where do I plug in our wireless connection in our home so we
Where do I plug in our wireless connection in our home so we can start using alexa? Thank you! … read more
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Vocational, Technical or Trade Scho
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I don't know where the Help section is in my Alexa App and
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I bought a new router, and now I cannot get the Echo to
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Elena said “I cant connect to your WiFi” My internet is
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GeekGal
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I am trying to set up my echo dot 2nd gen but when alexa
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plug in, gained yellow, inserted wifi password. Alexa tells me to follow the Alexa App. … read more
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I have Alexa echo and aDot all the sudden my Dot tells me it
Hi! I have Alexa echo and aDot all the sudden my Dot tells me it can't connect to the internet. As far as I know no power outages or anything happened. I went to my Alexa app whicn looks like its new … read more
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My Echo device is not responding. I unplugged from the
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Can you call me, 541 401 5424? Need help installing Alexa
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Had a power outage and replaced the modem. How do I get
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Steve G.
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How to get Alexa on line JA: What's the brand and model of your product? Customer: Dont know JA: What have you tried so far? Customer: Unplugging JA: Anything else you want the Electronics Expert to k… read more
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I just purchased a new echo dot and it won't connect to my
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I have, I have two, alexa dots. I need to change my wifi
alexa dots. I need to change my wifi password. Cox Cable change something and had to have Cox come out and change password. Now my dots don't work. I don't know how to change the wifi password. … read more
GeekGal
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I'm having differculties setting up an echo plus, generation
I'm having differculties setting up an echo plus, generation 2. I'm replacing a generation one. I'm following the instructions but yet I'm getting an offline message. … read more
Harry
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I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
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Meet the Experts:

Steve

Steve

VP of Electronics Repair

11,426 satisfied customers

Chief Repair Engineer at a leading electronics company

John

John

Engineer and electronic enthusiast for more than 12 years.

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I am here to help you!

Russell H.

Russell H.

Service Tech

6,012 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,763 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Greg A.

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Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,256 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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