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My Echo Dot sometimes gets disconnected. Usually I can set
My Echo Dot sometimes gets disconnected. Usually I can set it back up but this time it is not working. I plugged in the dot and now have an orange ring. However, it just sits there. What should I do n… read more
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I recently moved and cannot connect my Echo to wifi. It
I recently moved and cannot connect my Echo to wifi … read more
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Alexa says she isn'tconected to the internet. JA: What's the brand and model of your product? Customer: It's the small round unit JA: What have you tried so far? Customer: I don't know what to try. JA… read more
Russell H.
Russell H.
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Ho0w do you setup the echo dot. How do you set up echo dot
Second opinion] ho0w do you setup the echo dot JA: How long have you had your HO0W? Customer: how do you set up echo dot wi-fi JA: The Network Technician will be able to walk you through that. Who mak… read more
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Can you call me, 541 401 5424? Need help installing Alexa
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How do I register my echo dot it keeps telling me I need to
how do I register my echo dot it keeps telling me I need to register? … read more
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Steve G.
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Echo dot 3 has solid blue light and does not work. Amazon
Echo dot 3 has solid blue light and does not work JA: What device or product does this involve? Customer: Amazon echo dot 3 (new yesterday) JA: What's the brand and model of your product? Customer: Am… read more
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My Echo spins blue with the small bit of, the spinner, will
My Echo spins blue with the small bit of green, the spinner, will not stop and won't ever turn orange no matter what. Unplugged it held downthe action … read more
GeekGal
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Initial set-up. Echo dot. Nothing, just took it out of the
initial set-up JA: What's the brand and model of your product? Customer: echo dot JA: What have you tried so far? Customer: nothing, just took it out of the box JA: Anything else you want the Electron… read more
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I need help connecting my echo dot to my WiFi I already have
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Our Amazon dot does not have sound. I have unplugged it for
Hi our Amazon dot does not have sound. I have unplugged it for about 5 mins, didn't work, and I have hit the volume doesn't work. What else can I try? … read more
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My daughter sent me a Echo Dot and my grandaugher put the
My daughter sent me a Echo Dot and my grandaugher put the app on my IPad. I can talk to Alexa, but she is only able to answer "I am not connected to the internet. Is there someway you can help me do t… read more
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Help in installing or downloading my new Alexa Dot? Help
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I have, I have two, alexa dots. I need to change my wifi
alexa dots. I need to change my wifi password. Cox Cable change something and had to have Cox come out and change password. Now my dots don't work. I don't know how to change the wifi password. … read more
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I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
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Tying to set up echo dot and it is saying that it is not
Tying to set up echo dot and it is saying that it is not regitstered … read more
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I'm trying to set up echo dot for my mom. and cannot connect
Hello I'm trying to set up echo dot for my mom. and cannot connect it through the wifi … read more
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Meet the Experts:

Steve G.

Steve G.

Engineer

2,379 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

247 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

15,542 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,763 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

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Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,256 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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