Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Connect one-on-one with {0} who will answer your question

Related Consumer Electronics Questions
How do i conect my amazon alexia box to the wifi. Blue and.
Just keep saying it having problem conecting to the wifi… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
I have an echo dot and my power went out for a minute today
Hello I have an echo dot and my power went out for a minute today and I don't know how to connect back to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
Yesterday I changed my Amazon password and now my Alexa Echo
Yesterday I changed my Amazon password ***** now my Alexa Echo will not play music eventho it did before this change … read more
Brian Atkins
Brian Atkins
Associate of Applied Science, Sound Technology
28 satisfied customers
Need to connect Alexa to internet. At a new location. Just
Need to connect Alexa to internet JA: Have you made sure your Alexa is within 15-20 ft of the router? Customer: Yes JA: How recently have you updated your software or firmware? Were there any recent c… read more
Rafi
Rafi
IT Manager
Bachelors of Science
1,235 satisfied customers
Cannot get alexa to come up. she says that she is not
cannot get alexa to come up. she says that she is not connected to te internet … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
TRYING TO SET UP gOOGLE MINE aLEXA. Directions said to down
Directions said to down lowed Google play to get Google Home App. Did that on cell phone. But nothing happens? … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
8 satisfied customers
How do I connect my Alexa to WiFi? It has one cable. It
It has one cable. It played fine. All of a sudden it quit. I unplugged, let it set, rep lugged it back. Alexa says she's not connected to WiFi. It played fine when I bought it. … read more
Miro
Miro
206 satisfied customers
I have ViaSat and alexa. Axexa can not connect to the
I have ViaSat and alexa. Axexa can not connect to the internet. … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
When I ask Alexa to play any music it simply states "take a
When I ask Alexa to play any music it simply states "take a look at Alexa app help section" and then shuts off.. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,552 satisfied customers
Attempting to setup my Alexa, to no avail! Echo XC56PY. Plug
plug in, gained yellow, inserted wifi password. Alexa tells me to follow the Alexa App. … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
How do i change alexas name. Amazon echo 3. Nothing
how do i change alexas name JA: What's the brand and model of your product? Customer: amazon echo 3 JA: What have you tried so far? Customer: nothing JA: Anything else you want the Electronics Expert … read more
Josh
Josh
7,507 satisfied customers
I am trying to get the app to set up my new Alexa. I am not
I need to download latest version of the Alexa App from the app store.… read more
BRITISH COLLINS
BRITISH COLLINS
System Designer
1 satisfied customers
Can you call me, 541 401 5424? Need help installing Alexa
Can you call me,(###) ###-#### JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Customer: Need help installing Alexa JA: Is there anything else t… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
Had a power outage and replaced the modem. How do I get
Had a power outage and replaced the modem. How do I get Alexa on line again … read more
Steve G.
Steve G.
Engineer
2,435 satisfied customers
I switched from Directv to Infinity cable. ALEXA will not
I switched from Directv to Infinity cable. ALEXA will not recognize the new router. … read more
Expert
Expert
I need help connecting my echo dot to my WiFi I already have
I need help connecting my echo dot to my WiFi I already have a Alexa connected … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
17,618 satisfied customers
I'm new to Alexa but she's telling me my speaker is not
I'm new to Alexa but she's telling me my speaker is not connected. What does this mean? … read more
Rich
Rich
370 satisfied customers
I'm having differculties setting up an echo plus, generation
I'm having differculties setting up an echo plus, generation 2. I'm replacing a generation one. I'm following the instructions but yet I'm getting an offline message. … read more
Harry
Harry
2,803 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,435 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

480 satisfied customers

I am here to help you!

Russell H.

Russell H.

Electronics Service Tech

17,618 satisfied customers

9 1/2 + years of professional experience

Louie

Louie

Technician

4,946 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,726 satisfied customers

Engineer / Consultant

Neil

Neil

Engineer

1,009 satisfied customers

NZ Certificate in Engineering Electronics & Computing 25 years exp

Eng. Andres

Eng. Andres

Engineer

898 satisfied customers

Electronic Eng. Electronics Specialist. Circuit designer

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x