Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Connect one-on-one with {0} who will answer your question

Related Consumer Electronics Questions
I am having problems setting up Alexa and my echo dot 3. It
I am having problems setting up Alexa and my echo dot 3 … read more
Expert
Expert
I have an echo dot and my power went out for a minute today
Hello I have an echo dot and my power went out for a minute today and I don't know how to connect back to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
I got an echo dot for my birthday.. I have an Amazon Alexa
I got an echo dot for my birthday.. I have an Amazon Alexa in my apps. I'm tring to set my echo up.. Having problems... … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
606 satisfied customers
How do i set up wifi on alexa. I have the app and light is
I have the app and light is yellow but i dont see in the instructions how to set up with wifi … read more
Cameron
Cameron
Owner/Consultant/Tech Specialist
Bachelor's Degree
231 satisfied customers
Would like to set up a echo dot. Plugged it into power. I
Hi would like to set up a echo dot JA: Is your Echo Dot connected to or paired with anything? Customer: no JA: What have you tried so far with your Echo Dot? Customer: Plugged it into power JA: Anythi… read more
Nathan
Nathan
Bachelors of Science
34,374 satisfied customers
I'm having trouble setting up my Echo dot. It asked me for
I'm having trouble setting up my Echo dot. It asked me for my Wi-fi password ***** I can't remember it. I can't get that screen to come back so I can try different passwords I may have used. … read more
Cameron
Cameron
Owner/Consultant/Tech Specialist
Bachelor's Degree
231 satisfied customers
Having trouble connecting to internet. Echo. Echo says
I recently changed internet company phone setup not echo … read more
Cameron
Cameron
Owner/Consultant/Tech Specialist
Bachelor's Degree
231 satisfied customers
My 1st gen echo has started spinning her blue light
My 1st gen echo has started spinning her blue light continually. I have tried unplugging, moving to another room, rebooting with a paper lip, all several times. Sometimes she returns to normal, but re… read more
Expert
Expert
My echo dot is offline..I followed directions, but I dont
My echo dot is offline..I followed directions, but I dont hear voice or orange ring when I try to setup. Do I need to set it up again? I dont know what has happened to it. I've used it 2 yrs and live … read more
Josh
Josh
Technician
33,786 satisfied customers
Cant get Alexa hooked to the internet. Echo dot. Amazon
Just tried unplugging for a few minutes then plugged in again it says cant connect to the internet … read more
Dustin
Dustin
Support Technician
3,192 satisfied customers
Echo dot 3 has solid blue light and does not work. Amazon
Echo dot 3 has solid blue light and does not work JA: What device or product does this involve? Customer: Amazon echo dot 3 (new yesterday) JA: What's the brand and model of your product? Customer: Am… read more
Josh
Josh
Technician
33,786 satisfied customers
My Echo spins blue with the small bit of, the spinner, will
My Echo spins blue with the small bit of green, the spinner, will not stop and won't ever turn orange no matter what. Unplugged it held downthe action … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
Initial set-up. Echo dot. Nothing, just took it out of the
initial set-up JA: What's the brand and model of your product? Customer: echo dot JA: What have you tried so far? Customer: nothing, just took it out of the box JA: Anything else you want the Electron… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I just purchased a new echo dot and it won't connect to my
i just purchased a new echo dot and it won't connect to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Help in installing or downloading my new Alexa Dot? Help
Help in installing or downloading my new Alexa Dot? Help Please?? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Tying to set up echo dot and it is saying that it is not
Tying to set up echo dot and it is saying that it is not regitstered … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,667 satisfied customers
Bought echo dot and trying to use it. installed alexa app to
bought echo dot and trying to use it. installed alexa app to connect it to wifi. When I open it all I get is a spinning circle. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,440 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

480 satisfied customers

I am here to help you!

Russell H.

Russell H.

Electronics Service Tech

7,876 satisfied customers

9 1/2 + years of professional experience

Louie

Louie

Technician

4,946 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,726 satisfied customers

Engineer / Consultant

Neil

Neil

Engineer

1,009 satisfied customers

NZ Certificate in Engineering Electronics & Computing 25 years exp

Eng. Andres

Eng. Andres

Engineer

898 satisfied customers

Electronic Eng. Electronics Specialist. Circuit designer

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x