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My kindle paper was unplugged for a couple of years in
My kindle paper white was unplugged for a couple of years in storage. Now it is empty even though I have had it plugged in for the past several months and ordered several books recently and see the ch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,679 satisfied customers
I messed up my kindle and I lost everything .I can not
I messed up my kindle and I lost everything .I can not remember my password ***** I hope you can help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,679 satisfied customers
When I sync my kobo reader my newest Cussler book did not
When I sync my kobo reader my newest Cussler book did not appear on my reader. I was able to get in on my tablet though. Also, when going into my books the newest Cussler book shows as being entered i… read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
I tried to order three different books last evening and then
I tried to order three different books last evening and then this morning I tried again and a message keeps popping up on my Kobo reader. It says "oops! Something went wrong. Please try again later. W… read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
I have and older Kobo e reader perhaps an Aura ????? Anyway
I have and older Kobo e reader perhaps an Aura ????? Anyway it has been wonderful and has given me months no years of pleasure Today it is locked and will not allow me to open it. I marked the page in… read more
GeekGal
GeekGal
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Bachelors Degree
2,022 satisfied customers
My Kobo E reader will not let me buy books. As soon as I
my Kobo E reader will not let me buy books. As soon as I confirm my purchase a message appears "oops! Something went wrong. Please try again later. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
6,012 satisfied customers
When I try to download recent books from my desktop my
when I try to download recent books from my desktop my e-reader will not download them it says there is an error in the f drive??? … read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
That's very helpful. Another question: In your opinion would
Thank you. That's very helpful. Another question: In your opinion would I be happier with a Canada based E-reader to avoid these complications and since I would prefer to have all of my E-books on the… read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
I have a kobo e-reader with a backlit and touch screen. On
I have a kobo e-reader with a backlit and touch screen. On the box is says it has room for 1,000 books. I have 120 books in the e-reader and it says on tlhe screen -memory full. what's wrong? can I de… read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
I have a Sony e reader before Kobo took over. I have
I have a Sony e reader before Kobo took over. I have purchased and uploaded numerous books through Kobo. All was working well until 2 weeks ago when I bought 3 new books. During reading of the 2nd boo… read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
When I plugged my Kobo into my computer the computer says
Hi when I plugged my Kobo into my computer the computer says that i need to reformat the drive … read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
2,022 satisfied customers
Have organized money into my account. What am I doing wrong,
Have organized money into my account. What am I doing wrong, the books I have organized to go to my mobile have not been going into it. I put the mobile no in then press both places. I get text messag… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
6,012 satisfied customers
I just purchased XXXXX XXXXXs Inferno, but it did not download
I just purchased XXXXX XXXXX's Inferno, but it did not download to my reader. I already have the receipt for the book, but no book. It said to launch Kobodesktop, but I do not see it or don't know wha… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,015 satisfied customers
Bought books..loaded into library on line..cant get them into
Bought books..loaded into library on line..can't get them into my book..ebook icon on the kobo site is unresponsive… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,015 satisfied customers
I recently download 5 new books on to my wifes eReader and
I recently download 5 new books on to my wife's eReader and she is now experiencing problems. She is attempting problems in reading one of the new books (Hide by Lisa Gardner) . She had read 7% of the… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
My up and running Kobo has approximately 3 free books, and
My up and running Kobo has approximately 3 free books, and one purchased. Then I ordered 2 more books, paid via Paypal, synced and found them in my library so assumed all ok. I was 1/3 way through rea… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
Trying to switch users from self to spouse. Made change to
Trying to switch users from self to spouse. Made change to e-reader account, bought books & system is now showing "protected page" & will not allow us to read.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
My reader is jammed - I was turning a page when everything
My reader is jammed - I was turning a page when everything quit on me. Help, I love this little thing and am lost without it.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
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Meet the Experts:

Steve G.

Steve G.

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VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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John

Engineer and electronic enthusiast for more than 12 years.

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I am here to help you!

Russell H.

Russell H.

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6,012 satisfied customers

8+ years of professional experience

Louie

Louie

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Greg A.

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Rod

Systems Engineer

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Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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