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I have an echo dot and my power went out for a minute today
Hello I have an echo dot and my power went out for a minute today and I don't know how to connect back to my wifi … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
Amazon Echo Plus DSL Internet Connection Is it possible to
Amazon Echo Plus DSL Internet ConnectionIs it possible to connect an Amazon Echo Plus (with built-in zigbee hub) to the Internet on an AT&T DSL line that uses a BGW310 router?I would be glad to provid… read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
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I'm trying to connect my 3rd Generation Echo Dot to a
I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. The problem is that is IS tur… read more
Thomas
Thomas
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Does not play tells me to get help in Alexa app. Tells me to
Does not play tells me to get help in Alexa app JA: Which software or app can I help with? Customer: Tells me to get help in Alexa app JA: What have you tried so far with your software? Customer: Noth… read more
Russell H.
Russell H.
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I have Alexa echo and aDot all the sudden my Dot tells me it
Hi! I have Alexa echo and aDot all the sudden my Dot tells me it can't connect to the internet. As far as I know no power outages or anything happened. I went to my Alexa app whicn looks like its new … read more
Richard
Richard
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How to set up echo. Echo dot model D9N29T. Plug in
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Nathan
Nathan
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I cannot get Alexa to work on my Ilive concierge, Ilive
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Russell H.
Russell H.
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Alexa says she isn'tconected to the internet. It's the small
Alexa says she isn'tconected to the internet. JA: What's the brand and model of your product? Customer: It's the small round unit JA: What have you tried so far? Customer: I don't know what to try. JA… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Ho0w do you setup the echo dot. How do you set up echo dot
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Russell H.
Russell H.
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My country is New Zealand.*The account I am using is in my
My country is New Zealand.*The account I am using is in my wife's name ***** ******I have an Amazon Alexa Echo Dot.*I am trying to enable Sky TV skill. Both the Amazon account and the Amazon Alexa app… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
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My Dot will not connect to internet. on start, it spins blue
My Dot will not connect to internet. on start, it spins blue for about a half hour then stays solid blue. It was working fine before. I have tried to reset it, and tried to reconnect to internet. it w… read more
Steve G.
Steve G.
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I just purchased a new echo dot and it won't connect to my
i just purchased a new echo dot and it won't connect to my wifi … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Just recently Alexa says she cant connect to the internet.
just recently Alexa says she cant connect to the internet … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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How do I sycn amazon echo with ios. Iphone se. 11.4.1. I
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Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Dwnloaded alexa app and extenstions but alexa says she
dwnloaded alexa app and extenstions but alexa says she cannot hook up to internet … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
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I just received an Echo Dot. I am trying to download the
I just received an Echo Dot. I am trying to download the Alexa App., but have been unsuccessful in doing so. Keep getting message incorrect password ***** wifi network "James." which iphone tells me i… read more
technicalcat
technicalcat
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I just bought and received my new Amazon Echo Dot. I have
I just bought and received my new Amazon Echo Dot. I have downloaded the Alexa App to my Apple SE mobile phone. While the Echo Dot Alexa voice came on, I was instructed to attach it to my HP Laptop to… read more
Expert
Expert
I bought an echo dot last week at best buy and I cant get it
I bought an echo dot last week at best buy and I cant get it connected/hooked up. Do I have to have speakers? (I dont) … read more
Russell H.
Russell H.
Electronics Service Tech
Vocational, Technical or Trade Scho
7,876 satisfied customers
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Meet the Experts:

Steve G.

Steve G.

Engineer

2,440 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

480 satisfied customers

I am here to help you!

Russell H.

Russell H.

Electronics Service Tech

7,876 satisfied customers

9 1/2 + years of professional experience

Louie

Louie

Technician

4,946 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

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Neil

Neil

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1,009 satisfied customers

NZ Certificate in Engineering Electronics & Computing 25 years exp

Eng. Andres

Eng. Andres

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Electronic Eng. Electronics Specialist. Circuit designer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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