Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Connect one-on-one with {0} who will answer your question

Related Consumer Electronics Questions
How do I change WiFi settings? I looked at the directions
How do I change WiFi settings? I looked at the directions and I never see the place to change the WiFi provider. … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,944 satisfied customers
My echo dot generation 4 no longer talks to me. It gets
My echo dot generation 4 no longer talks to me. It gets intercepted by my iphone 8+ speaker. How can I fix this? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Need help connecting to echo dot. Need to connect with app.
Need help connecting to echo dot JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: need to connect with app JA: Is there anything else the Expert should be aware of?… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Alexa keeps saying I am not connected to the internet and
Alexa keeps saying I am not connected to the internet and need to go to my Alexa app … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
I have an echo dot and my power went out for a minute today
Hello I have an echo dot and my power went out for a minute today and I don't know how to connect back to my wifi … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Cannot get alexa to come up. she says that she is not
cannot get alexa to come up. she says that she is not connected to te internet … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Amazon Echo Plus DSL Internet Connection Is it possible to
Amazon Echo Plus DSL Internet ConnectionIs it possible to connect an Amazon Echo Plus (with built-in zigbee hub) to the Internet on an AT&T DSL line that uses a BGW310 router?I would be glad to provid… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
I have ViaSat and alexa. Axexa can not connect to the
I have ViaSat and alexa. Axexa can not connect to the internet. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Alexa keep saying she cannot connect to the enernet ,to get
alexa keep saying she cannot connect to the enernet ,to get help from the alexa app … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
I'm trying to connect my 3rd Generation Echo Dot to a
I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. The problem is that is IS tur… read more
Thomas
Thomas
IT Manager
Associate Degree
1,685 satisfied customers
Trying to connect echo dot, gen 3 to internet.network name
Trying to connect echo dot, gen 3 to internet.network name was changed so need help finding right WiFi. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,510 satisfied customers
Does not play tells me to get help in Alexa app. Tells me to
Does not play tells me to get help in Alexa app JA: Which software or app can I help with? Customer: Tells me to get help in Alexa app JA: What have you tried so far with your software? Customer: Noth… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
I have Alexa echo and aDot all the sudden my Dot tells me it
Hi! I have Alexa echo and aDot all the sudden my Dot tells me it can't connect to the internet. As far as I know no power outages or anything happened. I went to my Alexa app whicn looks like its new … read more
Richard
Richard
IT Manager
IT Manager, Consultant
12,839 satisfied customers
My husband was trying to reset his Alexa with a new internet
First, my husband was trying to reset his Alexa with a new internet company. from his phone it asked him to pay $39.00 dollars for something and I'm not sure what that would have been for, can you hel… read more
Josh
Josh
9,949 satisfied customers
Alexa says she isn'tconected to the internet. It's the small
Alexa says she isn'tconected to the internet. JA: What's the brand and model of your product? Customer: It's the small round unit JA: What have you tried so far? Customer: I don't know what to try. JA… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Just recently Alexa says she cant connect to the internet.
just recently Alexa says she cant connect to the internet … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
Dwnloaded alexa app and extenstions but alexa says she
dwnloaded alexa app and extenstions but alexa says she cannot hook up to internet … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,979 satisfied customers
It's not and e-reader question but one about Alexa, It's an
It's not and e-reader question but one about Alexa … read more
Richard
Richard
IT Manager
IT Manager, Consultant
12,839 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,470 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

651 satisfied customers

I am here to help you!

Greg A.

Greg A.

Engineer

1,776 satisfied customers

Engineer / Consultant

Neil

Neil

Engineer

1,009 satisfied customers

NZ Certificate in Engineering Electronics & Computing 25 years exp

MD Sadique

MD Sadique

Engineer

686 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Kraig

Kraig

Engineer

642 satisfied customers

Broadcast Engineer for over 7 years.

James W

James W

Senior Manager, Retail Electronics

380 satisfied customers

24 Years experience in Electronics as Manager of Retail Electronics. 30 Years Experience Computers.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x