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I have a Panasonic cordless phone with headset model:

I have a Panasonic...

I have a Panasonic cordless phone with headset jack model: KXTGF353N,

Technician's Assistant: What Panasonic system do you have?

Don't understand Question

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

The headset audio is fading and I was wondering if the set could be repaired?

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Answered in 3 minutes by:
6/25/2018
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

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Customer reply replied 1 month ago
I will in 10 minutes

Thank you

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Customer reply replied 1 month ago
Richard... are you there?

yes, I am still here awaiting the results

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Customer reply replied 1 month ago
I tried what you recommended and it did not work, can this cordless set be repaired?

First I need to diagnose the issue, is the issue with all handsets or just one?

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Customer reply replied 1 month ago
Just one

ok, it is then the handset, how old is it?

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Customer reply replied 1 month ago
Model : KXTGF353N Serial : 5LAQA062177
Customer reply replied 1 month ago
I failed to write on my manual the date the set was bought, that's why I sent you the Model # and Serial # to show the age of the set.
Customer reply replied 1 month ago
any more questions?

ok, you wont be able to get this repaired, the costs exceeds the value of the phone, you will need to purchase a replacement handset which you can then attach to the system again.

But it will need to be replaced sorry.

Is there anything else I can assist with?

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified
Richard and 87 other Consumer Electronics Specialists are ready to help you
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Customer reply replied 1 month ago
No, thanks for your help.
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Category: Consumer Electronics
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