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I have had no success setting up my Alexa, keep running into…

Customer Question
I have had no...

I have had no success setting up my Alexa, keep running into dead ends with other sources. Help?

Technician's Assistant: What device or product does this involve?

The tall one with four buttons on top and a colorful ring around the edge

Technician's Assistant: What's the brand and model of your product?

Amazon Echo

Technician's Assistant: What have you tried so far?

I now see a purple circle, the voice reminds me that I need to connect with my wife-fi

Submitted: 2 months ago.Category: Consumer Electronics
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Answered in 15 hours by:
5/30/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 2 months ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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