Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

MY TELEPHONE IS DEADI HAVE REBOOTED TWO TIMES AND IT STILL…

Customer Question
MY TELEPHONE IS DEAD(###)...

MY TELEPHONE IS DEAD(###) ###-####I HAVE REBOOTED TWO TIMES AND IT STILL IS DEAD. PLEASE FIX. I CAN'T CALL YOU BECAUSE MY PHONE IS DEAD - PHIL GARY

Technician's Assistant: When did you last charge your phone?

IT'S MY LAND LINE(###) ###-####NOT MY CELL

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

I DON'T KNOW WHAT YOU MEAN!

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

NO PLEASE JUST CONNECT ME!!

Submitted: 2 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 36 minutes by:
5/25/2018
Electronics Technician: Nathan, Engineer replied 2 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,396
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 2 months ago

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
My phone service, both land line and for the cell phone, has
My phone service, both land line and for the cell phone, has been interrupted. … read more
Nathan
Nathan
Engineer
31,396 satisfied customers
Howdy Pearl.... I have 2 line cordless Panasonic phone. When
Howdy Pearl.... I have 2 line cordless Panasonic phone. When I call someone, they experience an echo. I have VoiP from Frontier, they did their checks to ensure it wasn't the line....so? I'm stuck....… read more
Nathan
Nathan
Engineer
31,396 satisfied customers
We have KX-TGE445 Panasonic, When the phone rings we answer
We have KX-TGE445 Panasonic, When the phone rings we answer and they can't hear us! … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have no land line or cell service at this time. Yes, we do
I have no land line or cell service at this time. Yes, we do have both but for some reason.....neither is working. We get static on the land line(###) ###-####. I can text on the cell phone to my fami… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a phone. KX-TGF382. When someone calls, the phone
I have a phone. KX-TGF382. When someone calls, the phone does not ring, and they get the message that no one is available to answer. I looked through instruction manual but can't find how to turn that… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I need a users manual for a Panasonic DECT-KX-T678 Link To
I need a users manual for a Panasonic DECT-KX-T678 Link To Cell Cordless phone. I need to figure out how to record my message for the answering machine part. … read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
My home telephone(landline 770 967 1821) is dead;NO SOUND NO
My home telephone(landline(###) ###-#### is dead;NO SOUND NO SERVICE .I have been unable to determine whether the problem is a physical disconnection ,or if I have not paid a b ill on time or whether … read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
We have a Panasonic phone system model no. KX-TG6500 which
We have a Panasonic phone system model no. KX-TG6500 which has worked flawlessly for several years. We recently changed our local land line phone provider and now the answer machine phone function doe… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a panasonic KX-TG6441 telephone set. Today, I wanted
I have a panasonic KX-TG6441 telephone set. Today, I wanted to make a call, the line was busy, so I (for the 1st time in my life) pressed the REDIAL button. All hell broke out. Long story short, The t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i need to block telephone number . this person is harassing
i need to block telephone number . this person is harassing us.and i need to block telephone number 1-XXX-XXX-XXXX. my numbers(NNN) NNN-NNNN i think the offender is in bartlesville oklahoma. thank for… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
We just had a major power outage, though we did use a generator
We just had a major power outage, though we did use a generator off and on to maintain some power. Now I cannot get a dial tone on my VTech phones. The phone lines are working, as far as I know, becau… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
I HAVE A PANASONIC KX-TG9321 PHONE, AND I CAN NOT MAKE CALLS.
I HAVE A PANASONIC KX-TG9321 PHONE, AND I CAN NOT MAKE CALLS. I GET A DIAL TONE, THE HANDSET DIALS THE NUMBER AND INSTEAD OF CONNECTING MY CALL I GET A PULSE TONE. WHAT DO I DO?… read more
carlbradshaw
carlbradshaw
Associate Engineer
Associate Degree
60 satisfied customers
We lost the dial tone but it eventually came back after, per
We lost the dial tone but it eventually came back after, per AT&T, I unplugged the base station and satellite phones and then called them for assistance; don't know what if anything they did. They say… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Currently incoming calls ring twice then the connection breaks
Currently incoming calls ring twice then the connection breaks off? Model in use, KX-TGA931T. Can dead battery in one of the phones cause this?… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a GE Bluetooh Telephone adaptor. I have it paired with
I have a GE Bluetooh Telephone adaptor. I have it paired with my iPhone correctly. I don't have have a land line but I do have the unit plugged into a phone jack because it seems that it's the only wa… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
My panasonic, KX TGA641,bought about a month ago, goes dead
My panasonic, KX TGA641,bought about a month ago, goes dead without warning about 2/3 of the time, sometimes after a minute or so, some times after a few minutes. I have had my carrier, Comcast, came … read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
i have your pix mx300 i have lost the use of my land line phone
i have your pix mx300 i have lost the use of my land line phone i beleive because i have ain use/memory flashing light i can't ture off can you help?… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I wonder if I can have a cell phone (I have never had one)
I wonder if I can have a cell phone (I have never had one) for general use and also for it to be a carrier for my ISP (Juno) and connected to my PC desktop when I am home so I can have complete Intern… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x