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My wife has a new alta and we can't get it to hook up to her
my wife has a new alta and we can't get it to hook up to her e-mail account because it says there is already another fitbit on that account. My fit bit is connected to my account. I deleted fitbit app… read more
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Harry
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I ordered a Fitbit Alta bracelet and charger replacement.
I ordered a Fitbit Alta bracelet and charger replacement. Both were delivered for the Fitbit Alta HR, and of course neither works. I have made all the return arrangements, though I have to take it to … read more
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I live in the USA and will be vacationing in Europe. Can I
I live in the USA and will be vacationing in Europe. Can I charge my Fitbit Alta using the charging cord that came with along with a Euro plug adapter? Would I still need a voltage converter as well? … read more
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I am trying without success to sync my fitbit with a new
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My Fitbit Charge 2 has not been in use since May 7 2018. I
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Its my fitbit it just wont register. To tell you the truth
to tell you the truth as far as i know i have a fitbit alta hr and a windows 10 but it is missing an update … read more
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I updated my fitbit to the fitbit ionic. How do I delete my
I updated my fitbit to the fitbit ionic. How do I delete my old fitbit from my email. The new one won't let me link to my email address because the old one is there … read more
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I just bought a Fitbit alta HR for the first time, and it
I just bought a Fitbit alta HR for the first time, and it has been very, VERY frustrating trying to get it going. I enter the number on my tracker's display (1249) and it has been "connecting" for ove… read more
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Tried several times to sync Fitbit Date and time are
Tried several times to sync Fitbit Date and time are incorrect. … read more
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My Fitbit is still tracking yesterday's miles, Just this
My Fitbit is still tracking yesterday's miles JA: I'll do all I can to help. How long have you been dealing with this? Customer: Just this morning JA: Do you plan on doing the work yourself? Customer:… read more
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I have a Fitbit Charge that I haven't used for a year or so.
I have a Fitbit Charge that I haven't used for a year or so. I want to start using it again and charged it. It has the wrong time and I don't know how to reset it to the correct EST time. … read more
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I have had a Fitbit One for years and want to keep that and
I have had a Fitbit One for years and want to keep that and add an Alta HR so that I can use either one. … read more
Richard
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I have a n Alta HR. Routinely check my sleep patterns and
I have a n Alta HR. Routinely check my sleep patterns and truly appreciate the format that displays time Awake, in REM, light and deep sleep. However, I only seem to get this sleep pattern format once… read more
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Oh i did not xpect so soon, it is one day old just got it
it is one day old just got it .it is fitbit blaze and i cant get it running … read more
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My fitbit has stopped syncing with my IPhone for the last
Hi My fitbit has stopped syncing with my IPhone for the last week. this is the first time I have had time to get in touch with you. … read more
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I have a Fitbit flex activity tracker that I wear on my
I have a Fitbit flex activity tracker that I wear on my wrist. My battery charge use to last 7 days. No it only lasts 3 days. What happened and what can I do about it?… read more
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Steve G.

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I am here to help you!

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Russell H.

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Louie

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Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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