Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

One handset of cordless system suddenly lost dial tone

One handset of cordless...

One handset of cordless system suddenly lost dial tone connection to make outgoing calls. battery good but gets only one ring to announce incoming call but if you pick it up to try to answer there is no connection. 2nd handset works as does base.

Technician's Assistant: Did this handset come with your system, or was it bought separately?

Came with system ATT CL84365. It worked ok for years then just stopped. Displace screen says "unable to call. try again" but not dial tone

Technician's Assistant: Do all the handsets show the same message?

No. Only two handsets. only one will not work

Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 minute by:
4/9/2018
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
Phone jack and power cord or just power cord?
Customer reply replied 4 months ago
typing in good

just power cord

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
All is good -Thanks I forgot the first answer - always reboot

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified
Richard and 87 other Consumer Electronics Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
No ring tone on incoming calls??? Series KX-TGF380,
Confirmed with service provider no problem at his end. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I am not able to dial out on my phone...i am able to receive
I am not able to dial out on my phone...i am able to receive calls....when I dial I get an immediate busy signal … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
Years. I have a new set of cordless phones, about two weeks
I have a new set of cordless phones, about two weeks old. For years, my cordless phones have worked perfectly. They stopped letting me make calls. I called my provider, and the the said it was my phones, not the line. I replaced the phones, but now the problem is back. I can call out only on the ancient landline connected to the wall. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
47,537 satisfied customers
I have a Panasonic KX-TGF370 phone that just stopped
I have a Panasonic KX-TGF370 phone that just stopped working. The only thing that works is receiving income calls … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic phone and we moved and now we can't get
I have a Panasonic phone and we moved and now we can't get the phone to ring we can't hear a call coming in. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have a panasonic telephnone sytem. the answerd answers but
I have a panasonic telephnone sytem. the answerd answers but to the caller you can hear voices in the background but it is basically on open line. after the caller hangs up and the machine flashes tha… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
We have a GE 5.8Ghz portable phone system. (3 phones) When
We have a GE 5.8Ghz portable phone system. (3 phones) When I pick up each of them, (model 25952EE3-A) I get a dial tone, but the dial tone doesn't go away when I dial out a number. Same thing on each … read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
We lost the dial tone but it eventually came back after, per
We lost the dial tone but it eventually came back after, per AT&T, I unplugged the base station and satellite phones and then called them for assistance; don't know what if anything they did. They say… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a KX-TG5672 telephone that has stopped working. Power
I have a KX-TG5672 telephone that has stopped working. Power and phone connection seem to be OK . all numbers are still stored in handset. When I press talk it show talk on screen but no dial tone and… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
Hi Im having a problem with my Panasonic phone system.
Hi: I'm having a problem with my Panasonic phone system. It is model # XXXXX and the problem is not in the users manual (yes, I've read it!). I'm unable to dial out on any of the handsets. The problem… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have a GE 25931EE1-A cordless phone. When I take it off
I have a GE 25931EE1-A cordless phone. When I take it off the base, it beeps and the readout show the number 5. When I take it off the base, there is no dial tone. Whuile on the base, it rings, and th… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I just purchased a Panasonic phone, model # KX-TG6431. 1.
I just purchased a Panasonic phone, model # XXXXX 1. I can't pick up the headset to receive an incoming call. All I get is a dialtone. If I use the speaker button it's ok. If the phone rings I yellow … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
We have Model KX-TG5777. The units were operating OK until
We have Model KX-TG5777. The units were operating OK until several days ago. Our ATT wall phone operates properly therefore we must have done something to the hand sets.. It will no longer ring for in… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Have GE cordless phone Model 25838 that would ring nonstop,
Have GE cordless phone Model 25838 that would ring nonstop, without pause for incoming calls until answered. Now pressing talk button to make outgoing calls results in unlit display, word Talk appears… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
I have a Panasonic phone, Model KX-TG5632. I had been having
I have a Panasonic phone, Model KX-TG5632. I had been having no problem with it, then suddenly, it lost the dial tone and nothing I do seems to help. At one point, the readout flashed something about … read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
I have a Panasonic KX-TG8120E which was working perfectly until
I have a Panasonic KX-TG8120E which was working perfectly until yesterday. Then I was unable to get a dialling tone or make calls. I cannot connect to incoming callers. The phone rings Ok. But the con… read more
Dave The Answer Guy
Dave The Answer Guy
Network Engineer
Bachelor's Degree
44 satisfied customers
I have a GE 6.0 dect cordless phone. It has worked great up
I have a GE 6.0 dect cordless phone. It has worked great up until a few days ago. It does NOT ring for incoming calls. I can call out. I had an ATT repair man over and he said it is not the line. My p… read more
Dave The Answer Guy
Dave The Answer Guy
Network Engineer
Bachelor's Degree
44 satisfied customers
panasonic cordless phone system with two additional phones
panasonic cordless phone system with two additional phones besides the main base. Base functioning but no dial tone and no ring, not able to receive incoming calls. I call with cell phone. I checked t… read more
Glenn
Glenn
Maintenance, Technician
Associate Degree
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x