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My Kidde Smoke Alarm went off last night for no reason. I…

My Kidde Smoke Alarm...

My Kidde Smoke Alarm went off last night for no reason. I had to call the Fire Dept. to disarm it as I have a broken shoulder and could not get on a ladder to take it down. The said that there had been a recall on this model. Model #19010

Technician's Assistant: What device or product does this involve?

Ionization Smoke Alarm Model 19010

Technician's Assistant: How long have you had your?

Since September 17th.2016

Technician's Assistant: What have you tried so far?

Nothing

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Answered in 1 hour by:
4/7/2018
Neil
Neil, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,902
Experience: NZ Certificate in Engineering Electronics & Computing 25 years exp
Verified

Hi

Yes your model has been recalled, follow the link below to find out about it:

https://www.cpsc.gov/Recalls/2018/kidde-recalls-dual-sensor-smoke-alarms-due-to-risk-of-failure-to-alert-consumers-to-a#

Contact Kidde to get a replacement...

Kidde toll-free at(###) ###-####from 8:30 a.m. to 5 p.m. ET Monday through Friday, from 9 a.m.to 3 p.m. on Saturday and Sunday, or online at www.kidde.com and click on “Product Safety Recall” for more information.

Neil
Neil, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,902
Experience: NZ Certificate in Engineering Electronics & Computing 25 years exp
Verified
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