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Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2358
Experience:  VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
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I setup our new phone set. KX-TGD530. I can call and connect

Customer Question

I setup our new phone set. KX-TGD530. I can call and connect to another number but there is no voice. I figure there is something simple I need to do to make it work, but have not been able to find it.
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: The model is KX-TGD530
JA: How long has this been going on with your KX-TGD530? What have you tried so far?
Customer: It is been going on since I setup and I don't know what to try, thats why I am asking for helpl
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Consumer Electronics
Customer: replied 7 months ago.
Is anybody there?
Expert:  Richard replied 7 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you