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I have an intimidator 350 and the dmx screen is dark and it…

Customer Question
Hi I have an...

Hi I have an intimidator 350 and the dmx screen is dark and it just flashes

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Well I took it out of service it did it for a day before I shut it down

Technician's Assistant: Do you plan on doing the work yourself?

Yes I would like to

Technician's Assistant: Anything else we should know to help you best?

You can hear it tapping and every once in a while the color wheel toys to turn

Technician's Assistant: How long has this been going on? And how severe is the problem?

Like I said as soon as i found it I turned it off and yes you can not use it at all its stuck and I can not even feed dmx to it

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 3 hours by:
3/29/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,833
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 4 months ago

How old is the unit?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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