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How can I mute my Panasonic kcal-tgf375 phone from intercom…

Customer Question
How can I mute...

How can I mute my Panasonic kcal-tgf375 phone from intercom to mute❓

Technician's Assistant: How long has this been going on with your KCAL-TGF375? What have you tried so far?

It happened once before I have tried everything I do not want to use the intercom function at this time. I believe it is an in correct setting.

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 1 hour by:
3/28/2018
Electronics Technician: Greg A., Engineer replied 3 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,691
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) Can you double-check and CONFIRM the FULL Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the MAIN base (model sent [kcal-tgf375] appears to have a TYPO in it).
2) WHERE and WHEN is the INTERCOM seen - instead of the MUTE?
Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

(im)

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Customer reply replied 3 months ago
In the window of the handsets
Electronics Technician: Greg A., Engineer replied 3 months ago

Hi again and thanks for that information.

Can you also respond to question 1, and the WHEN part of questions 2?

Thanks

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Electronics Technician: Greg A., Engineer replied 3 months ago

Regarding the WHEN of question 2:

IF you press the SPEAKER button on a cordless handset - and

make or receive a call - does the MUTE reappear on the screen - DURING the call?

Please let me know what you see and WHEN it appears, as I can not see what you see.

Thanks, ***** *****

(im)

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Customer reply replied 3 months ago
Will work on this tomorrow good night and thanks
Electronics Technician: Greg A., Engineer replied 3 months ago

You're quite welcome.
Please let me know what is seen - when you can.

Thanks, ***** *****
--. .-
P.S. I typically get back online at about 9AM Pacific time (12 noon Eastern).

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Electronics Technician: Greg A., Engineer replied 3 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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