Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I bought a Saitek throttle for my grandson’s X Plane 11.

Customer Question
I bought a Saitek...

I bought a Saitek throttle for my grandson’s X Plane 11.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook. tt worked great but after a few weeks the 10 year old broke the S-Video plug. I then bought a new one. It looked exactly the same, but it came with a USB connector which we can not get to work. We can go through the set up procedures, but cannot get the new throttle quadrent to work . Are the two different connectors interchangeable? larry Galizi

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just that I’m a grandparent and not real good with computers!

Submitted: 3 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 9 hours by:
3/27/2018
Electronics Technician: Richard Hill, Electronics Engineer replied 3 months ago
Richard Hill
Richard Hill, Electronics Engineer
Category: Consumer Electronics
Satisfied Customers: 886
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

As far as I can tell all Saitek throttles use a USB connection, I can't really see how an S-Video connection would work - what was this connected to? Can you send a photo of the broken connector please?

Best Regards,

Rich

Ask Your Own Consumer Electronics Question
Customer reply replied 3 months ago
Ok I can do that later tonight.
The throttle quadrant with the S Video connection was the original one and worked fine.
The second throttle quadrant, with the USB connection is the one that did not work.
These need to be set-up, which we did on the second unit (with the USB connection). However when we were done with the set up none of the functions actually was connecting to the program.
Customer reply replied 3 months ago
No because i’m Not where the computer is.
I think it’s best if you try to resolve this by email as my son in law who actually knows how to do this is gone until next Sunday, and I will just give him your suggestions because he’s stumped.
Electronics Technician: Richard Hill, Electronics Engineer replied 3 months ago

Hi,

That's fine. I believe the new throttle you have bought is this one:

http://www.saitek.com/uk/prod-bak/quad.html

It requires a PC with Windows® 10 or Windows 8.1 or Windows 7, so please check the PC being used has one of these, and also a USB 2.0 port.

You will need to set up the throttle in X Plane 11 too.

Best Regards,

Rich

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Hill Your Own Question
Richard Hill
Richard Hill
Richard Hill, Electronics Engineer
Category: Consumer Electronics
Satisfied Customers: 886
886 Satisfied Customers
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

Richard Hill is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have purchased a blood pressure monitor. I received it
I have purchased a blood pressure monitor. I received it today and it is not charging. I have had it plugged in for 3 hours. Can you help me … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I have just bought a new clock alarm. It is a Philips AJ3115
I have just bought a new clock alarm. It is a Philips AJ3115 UM V10.I have set it up OK and can set the time and set the alarm. However if I set it for the alarm to go off before midnight it works wel… read more
Richard Hill
Richard Hill
Electronics Engineer
Vocational, Technical or Trade Scho
886 satisfied customers
I need help and I'm not hear to play. I'm a VERY busy
I need help and I'm not hear to play. I'm a VERY busy entrepreneur and writer with very few tech skills As a Writer, I can say that the Operating Instructions of the KX-TS3282B is poorly done. As a bu… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I have a Palm m500. I just bought a Mac. I have downloaded
I have a Palm m500. I just bought a Mac. I have downloaded a couple of files which were supposed to let the Palm "talk" to the Mac, but, they do not work. My Mac is a "mini" and my Palm is over 5 year… read more
Expert
Expert
I purchased a uniden Bearcat #BC125AT for my 13 year old grandson.
I purchased a uniden Bearcat #BC125AT for my 13 year old grandson. Don't ask me why. I have been trying for two days now to get it to work but with no success. I get all channels are blocked. I've rea… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,381 satisfied customers
I an a comcast tv and internet subscriber and we have 2 large
I an a comcast tv and internet subscriber and we have 2 large screen tv's but cant ge the vcr or vcr to work since we changed to a larger tv screen. I am not real sharp on electronics , but hope you c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cant get the video on my pansonic TH-42ph10uk Audio works
I can't get the video on my pansonic TH-42ph10uk Audio works finie. The yellow, red, and white wires are plugged in as required.… read more
Vince V.
Vince V.
Bachelor\u0027s Degree
8 satisfied customers
My Yamaha Clavinova CVP69 gives the no disk message whenever
My Yamaha Clavinova CVP69 gives the "no disk" message whenever I insert a disk. I have installed a new floppy disk drive to no avail. Also, the floppy disk drive indicator light remains on all the tim… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I just purchased a HTC550xaa 1000 watt dvd receiver and I cant
I just purchased a HTC550xaa 1000 watt dvd receiver and I can't get my ipod to work with it. It shows connected but I can't get it to play? Thanks… read more
Tas H
Tas H
235 satisfied customers
The TTS is not working any longer on my Garmin. We were traveling
The TTS is not working any longer on my Garmin. We were traveling and the Garmin was speaking directions, seemed to hang up and afterwards the TTS did not work.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,381 satisfied customers
WILL A GE WIRELESS MINI OPTICAL MOUSE WITH USB NANO RECEIVER
WILL A GE WIRELESS MINI OPTICAL MOUSE WITH USB NANO RECEIVER WORK ON MY TOSHIBA LAPTOP? I PURCHASED THIS PRODUCT YESTERDAY & TRIED TO USE IT ON MY LAPTOP, BUT COULDN'T GET THE ARROW TO MOVE ON SCREEN.… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor\u0027s Degree
1,100 satisfied customers
Our Bose radio has gone dead. The digital clock works but
Our Bose radio has gone dead. The digital clock works but neither the FM or AM radio is functioning. Is this something that can be repaired or should we just throw the radio out?… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I have the following stereo components and am trying to figure
I have the following stereo components and am trying to figure pout how to hook them up correctly so that I can both play and record. Yamaha C-45 Pre-Amp Yamaha M-45 Power Amp BSR EQ3000 Equalizer Pio… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
37PFL5322D/37 phlips tv out of warrenty,just died wont come
37PFL5322D/37 phlips tv out of warrenty,just died wont come back on,I have tried all the plug/unplug keepit in for 6 second rtemedies...should idumpit??… read more
Jeff Moles
Jeff Moles
Consultant
Master's Degree
30 satisfied customers
I have two magellan 4040s I drive semi and i had them hanging
I have two magellan 4040's I drive semi and i had them hanging from the windshiled suction cup the first one had the jack that came straight out 5 months of use, and it broke the yeloow charging adapt… read more
Miker
Miker
Hardware Consultant
Bachelor's Degree
22 satisfied customers
I recently had to purchase a new hp computer and I cant get
I recently had to purchase a new hp computer and I can't get my old printer connected to my new computer. My printer is a hp photosmart 1215. I don't want to buy a new printer since my old one works j… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
My Infocus X2 projector will not advance screens during a powerpoint
My Infocus X2 projector will not advance screens during a powerpoint presentation. I ordered a new remote and that did not resolve the issue. The screen will not advance if I try to press the forward/… read more
Richard Finney
Richard Finney
Student. Microsoft's M.C.S.E.
Vocational, Technical or Trade Scho
418 satisfied customers
bought new lexmark 5600 printer installation fine but at end
bought new lexmark 5600 printer installation fine but at end says usb cable not hooked up. can't figure out why i'm having this problem?… read more
Richard Finney
Richard Finney
Student. Microsoft's M.C.S.E.
Vocational, Technical or Trade Scho
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x