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I have a Sont blur ray which I use to watch ;etflix. Over…

Customer Question
I have a Sont...

I have a Sont blur ray which I use to watch ;etflix. Over the last couple of months it has had a problem. I’m calling you because the Netflix people said it was a blue ray problem.

Technician's Assistant: Who makes your speaker or sound system?

Minutes or 20+, until I get tired and turn it off. Netflix people thought the blue ray needed to be synced with Netflix stations

Technician's Assistant: What have you tried so far with your sound system?

Nothing. Does not appear to be related with sound

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Not really. I’m not terribly adept with electronics

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 7 hours by:
3/27/2018
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to watch Netflix on the bluray player?

Please let me know

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Category: Consumer Electronics
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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