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I bought on-line from Amazon a remanufactured Panasonic

Customer Question
I bought on-line from...

I bought on-line from Amazon a remanufactured Panasonic Model PV-D4734S VCR/DVD combo. I had it working yesterday, today I can't bring the-on-screen display back. No matter how times I press the action button the remote. What should do?

Technician's Assistant: How old is your PV-D4734S?

I don't know.

Technician's Assistant: What have you tried so far with your PV-D4734S?

I turned it off for a few minutes hoping it will start up again.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes, how do I get the on screen display to work when I push the Action button.

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
3/26/2018
Electronics Technician: Richard, Customer Service replied 3 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,166
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Customer reply replied 3 months ago
I have to go to the living room to turn off the power to the TV. I am getting the do what you just asked.
Electronics Technician: Richard, Customer Service replied 3 months ago

Thank you

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Customer reply replied 3 months ago
Ok, the TV is back on. It is 1pm now. I am going to wait 10 min.
Electronics Technician: Richard, Customer Service replied 3 months ago

Thank you

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Customer reply replied 3 months ago
OK, I am back. I am going to turn the unit on again.
Electronics Technician: Richard, Customer Service replied 3 months ago

Thank you

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Customer reply replied 3 months ago
I just pressed the Action button. Nothing.
Electronics Technician: Richard, Customer Service replied 3 months ago

Is anything from the remote working at all? Volume controls?

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Customer reply replied 3 months ago
Everything is working except the action button. Are you familiar with this unit.
Electronics Technician: Richard, Customer Service replied 3 months ago

yes.... but can you please reply about if other buttons are working on the remote or not

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