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I have a cash register casio PCR-T285 and i can't do a

Customer Question
I have a cash...

I have a cash register casio PCR-T285 and i can't do a factory reset (i bought it used)

Technician's Assistant: How long have you had your PCR-T285?

2 days

Technician's Assistant: What have you tried so far with your Casio product?

Everything that's on the web unplug it for 24 hours and initializing but i don't have the code so it does an error

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 3 hours by:
3/26/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,572
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
no phone
Customer reply replied 3 months ago
still need help
Electronics Technician: Harry, Customer Service replied 3 months ago

Why are you unable to complete a reset?

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Customer reply replied 3 months ago
It doesnt reset all the way
The name of the other company still there and the taxes and the plu buttons
The only things that reset is the date and time
Electronics Technician: Harry, Customer Service replied 3 months ago

1 Insert the "PGM" mode key into the mode switch on your Casio PCR-T465 cash register.

2 Turn the key to "Z" -- the Reset Mode position.

3 Push the "= CA/AMT TEND" key to print the Reset Report.

4 Return the "PGM" mode key to the "OFF" or "REG" position. Pull the key from the mode switch.

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Customer reply replied 3 months ago
Ill try it this afternoon
Electronics Technician: Harry, Customer Service replied 3 months ago

OK thank you

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