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When I hang up after a phone call, the number registers as…

Customer Question
When I hang up...

When I hang up after a phone call, the number registers as Busy for ever. How to I convince my phone to actually HANGUP?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Where do I find that info?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your smartphone? What have you tried so far?

Several months. Every selection I can find on the phone lists. Which is zero.

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

No.Thanks.

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 33 minutes by:
3/26/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,603
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
I do, and I have no model # or codes. Help, Dion
Electronics Technician: Harry, Customer Service replied 3 months ago

Which button do you press when you hang up?

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Customer reply replied 3 months ago
the off button
Customer reply replied 3 months ago
Sorry Harry, I've been on the phone to Panasonic for an hour to answer a simple question. Life's too short, so I going to buy another phone...not Panasonic. Bye.
Electronics Technician: Harry, Customer Service replied 3 months ago

OK thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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