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I have a ps card, trying to download. can you help me help?

Customer Question
I have a ps...

I have a ps card, trying to download. can you help me help?

Technician's Assistant: What's the brand and model of your product?

Play station card for ps4 50.00

Technician's Assistant: How long has this been going on with your PlayStation? What have you tried so far?

My som was sent a message that we need to buy a 50.00 card. there is a band oon his ps4 my e-mail is***@******.***

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 7 hours by:
3/25/2018
Electronics Technician: Pete, Electronic Engineer replied 3 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 3 months ago

You will have to get the ban lifted first before you can download the gift card to the account.

For information on getting the ban lifted, please see:https://www.playstation.com/get-help/help-library/my-account/grief-reporting/banned-and-suspended-consoles-and-accounts/ --------------------Your satisfaction is my priority; I hope I have earned 5 stars today!Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.Pete.--------------------
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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