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My sharp is frozen! Sharp er-a410. For 7 year. Unplug

Customer Question
My sharp is frozen! ...

My sharp is frozen!

Technician's Assistant: What device or product does this involve?

Sharp er-a410

Technician's Assistant: How long have you had your ER-A410?

For 7 year

Technician's Assistant: What have you tried so far?

Unplug

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 3 hours by:
3/24/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,597
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Still no working
Customer reply replied 3 months ago
Hwllo
Electronics Technician: Harry, Customer Service replied 3 months ago

Have you tried unplugging the register and waiting 10 minutes then plugging it back in?

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Customer reply replied 3 months ago
Hello
Electronics Technician: Harry, Customer Service replied 3 months ago

Hello,

Since it is still frozen after the reset, please call Sharp at 1-***-***-****

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Customer reply replied 3 months ago
How do reset?
Electronics Technician: Harry, Customer Service replied 3 months ago

The reset is unplugging the register for 10 minutes

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Customer reply replied 3 months ago
I just paid 30$ and now 35$?
Electronics Technician: Harry, Customer Service replied 3 months ago

No, you can ignore the AUTOMATED offer for a phone call.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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