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I need help in down loading 17 pictures to my computer

Customer Question
I need help in...

I need help in down loading 17 pictures to my computer "pictures" bypassing picasa 3

Technician's Assistant: What device or product does this involve?

Toshiba windows 10 and a card chip from my camera

Technician's Assistant: Who makes your camera?

Fujifilm

Technician's Assistant: What have you tried so far with your Fujifilm?

I put in the chip and it downloads to picasa. I need the pictures in "pictures" in order to attach them to email

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Can not think of anything

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
3/24/2018
Electronics Technician: Rusty, Customer Service replied 3 months ago
Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 6,122
Experience: Over 20 years electronics experience. How may I help you today?
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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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Electronics Technician: Rusty, Customer Service replied 3 months ago

This is fairly simple... I'll walk you through it.

When you put the memory card into your computer, it will automatically open Picassa. You can close it when it opens, you don't need it.

Think of the memory card as a USB flash drive. It works exactly the same way. Open File Explorer, and insert the card into your computer. You'll see a drive appear, that is your memory card. Click on that, and you'll see a folder labeled DCIM. Open that folder, that's where your pictures are stored. From there, you can drag your pictures to your "pictures" folder, and they will be stored on your computer.

Let me know if you have any trouble. Please rate 3-5 stars for my service. If you still need help, please reply.

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Customer reply replied 3 months ago
how do I open file explorer?
Electronics Technician: Rusty, Customer Service replied 3 months ago

  • Press the Windows logo key + E.

  • OR - Click the start button, and locate FILE EXPLORER.
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