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How do I access subtitles for prime videos when streaming.

How do I access...

How do I access subtitles for prime videos when streaming.

Technician's Assistant: What device or product does this involve?

Roku

Technician's Assistant: What Roku model do you have?

3Boox

Technician's Assistant: What have you tried so far with your Roku media player?

I went onto Amazon and went to the settings but there was nothing regarding subtitles

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Answered in 22 minutes by:
3/23/2018
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,827
Experience: IT at Justanswer
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Hello:

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Customer reply replied 4 months ago
I want to know how to access the subtitles on Amazon prime when I am streaming I have a ROKU Model 3800X. I have gone to the setting for Amazon but there is nothing that indicates subtitles.
  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. To open the captions menu, select Accessibility. If Accessibility is not listed, select Captions.
  4. Select Captions mode and choose when captions appear.
    • Off – captions never appear
    • On – captions always appear (when available from the service provider). When service providers use their own settings, closed captions are activated within their channel.
    • On replay – captions appear only after pressing the Replay button on your Roku remote (with content that supports instant replay)
    • When mute – captions appear only when volume is muted. Note: this is not available on all Roku devices.
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,827
Experience: IT at Justanswer
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