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My outlook business email is not working - haven't received…

Customer Question
My outlook business email...

My outlook business email is not working - haven't received since Friday =- can send but not recieve

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Fine that's not the issue

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Aol account and other searches are fine

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have no idea... it always works and I haven't changed anything that I know of

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
3/21/2018
Electronics Technician: Jason Jones,
 replied 4 months ago
Jason Jones
Category: Consumer Electronics
Satisfied Customers: 19,249
Experience: IT Consultant at Myself
Verified

Hello,

My name is***** will be the person helping you today.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

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Customer reply replied 4 months ago
outlook
PC
internet explorer
Electronics Technician: Jason Jones,
 replied 3 months ago

I see that you requested a phone call. Was that on purpose? Instead, may I remotely connect to your computer and fix this problem for you?

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Customer reply replied 3 months ago
Never mind - I'll find another company at to help I real time
Refund my money
Customer reply replied 3 months ago
This requires more than texting.
Customer reply replied 3 months ago
I'll find another company that can help in real time -
Refund my money
Electronics Technician: Jason Jones,
 replied 3 months ago

I can remotely connect and fix this for you, if you wish without any texting.

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Electronics Technician: Jason Jones,
 replied 3 months ago

I will send in your refund request.

Good day.

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Customer reply replied 3 months ago
Ugh!,,,,,!,,,,,
The. Remote!
Customer reply replied 3 months ago
This texting is frustrating
Customer reply replied 3 months ago
please remote... anything please - this texting is a waste of time
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