Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My firest. My fire stice. My fire stick won't update says…

Customer Question
My fire stice Technician's...

My fire stice

Technician's Assistant: What have you tried so far?

My fire stick won't update says unable i unplug it over nite but still won't up date

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Tried to go to reset tp factory setting got stuck after putting in network i unplug it started over but won't update

Submitted: 4 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 5 minutes by:
3/20/2018
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,240
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is it still showing you channels on the stick at all?

Please let me know

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
My fire stick keeps optimizing system and storage and
My fire stick keeps optimizing system and storage and applications … read more
Richard
Richard
Customer Service
47,240 satisfied customers
I have a fire stick and when on put on a move it stops and
I have a fire stick and when on put on a move it stops and says my internet speed is too slow, I have spectrum as my internet provide with speeds of 100 m upload and 12m download. this seems more than… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Amazon firestick withalexa does not update. Took it out of
amazon firestick withalexa does not update JA: How old is your Fire? Customer: took it out of the box today JA: What have you tried so far with your Fire? Customer: unplugging it for a minute then plu… read more
Richard
Richard
Customer Service
47,240 satisfied customers
You apparently ran some sort of update. Now my screen is
You apparently ran some sort of update. Now my screen is stuck on the first page of the announcement. I have unplugged, changed the batteries in the stick...nothing is working...HELP!!! … read more
Harry
Harry
2,048 satisfied customers
We have Netflix thru Amazon fire stick and suddenly on
We have Netflix thru Amazon fire stick and suddenly on Saturday when we switched over to HDMI 3 our TV displayed that "network disconnected". We have tried numerous ways of getting it reconnected to n… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My fire stick connection keeps getting disconnected is there
My fire stick connection keeps getting disconnected is there an Amazon app for my smart TV that can bypass my fire stick much like it does with Netflix … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have, I have two, alexa dots. I need to change my wifi
alexa dots. I need to change my wifi password. Cox Cable change something and had to have Cox come out and change password. Now my dots don't work. I don't know how to change the wifi password. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Do I have to have Wi-Fi to use kindle fire hd 8? Brand new-
Do I have to have Wi-Fi to use kindle fire hd 8? JA: How old is your Kindle Fire? Customer: Brand new- I just received it. JA: What have you tried so far with your Kindle Fire? Customer: Not much beca… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
My Dad's Kindle keeps saying: Your Kindle is unable to
Hi, My Dad's Kindle keeps saying: Your Kindle is unable to connect at this time. He has full bars on the 3G network icon and has just run an update can you help? … read more
Louie
Louie
Technician
Associate Degree
4,614 satisfied customers
Roku stopped working. Wifi is on, all three are checked and.
Roku stopped working. Wifi is on, all three are checked and green. Get a message that it cannot update software. Can't get beyond this window. Can't get to home window … read more
Richard
Richard
Customer Service
47,240 satisfied customers
When I try to boot my acer r11 after I tried to factory
When I try to boot my acer r11 after I tried to factory reset it says it needs network admin user and then it says there are no administrators assigned over and over stuck in a boot loop … read more
Richard
Richard
Customer Service
47,240 satisfied customers
On firestick I am trying to connect to network ATT3bsw5s4
on firestick I am trying to connect to network ATT3bsw5s4 and forgot my password ***** it will not continue to the next step. Clicked a wrong button and got into this mess! Registered with netflix as … read more
Richard
Richard
Customer Service
47,240 satisfied customers
I just got a new kindle fire and it keeps telling me that
I just got a new kindle fire and it keeps telling me that "there was an error while registering your Fire. Please try again later. For help, visit www.amazon.com/devicesupport.… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I was gifted a model number D01100 kindle from a friend who
I was gifted a model number D01100 kindle from a friend who has upgraded to a kindle fire. I am unable to get it connected to my wifi. it appears connected as it saya wifi in the upper right corner an… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Thinking have to send my fire back to you .....have tried
Thinking have to send my fire back to you .....have tried everything to get my wifi to work again bought this fire in January 2016 ....wifi. Was just fine then went to NC AND USED the network at the h… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
My kindle fire 7hd shows it has no charge, even though it is
My kindle fire 7hd shows it has no charge, even though it is charged. Because it shows that it has 0% charge it won't let me update system, even manually. Tried reseting to no avail. It's like a catch… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have a garmin GPS and 3 days ago i turned it on and it was
I have a garmin GPS and 3 days ago i turned it on and it was working, after about an hour I lost the maps and 'press dot' came up so it re calibrated itself and although it worked for a short while it… read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
my ps3 wont play the game! it is stuck in a menu mode and
my ps3 won't play the game! it is stuck in a menu mode and no matter how many times i restart it, it goes back to the menu mode and i cant access the game to play it no matter how many times i change … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x