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All of a sudden we are getting no sound on our hdr 165's and…

Customer Question
All of a sudden...

All of a sudden we are getting no sound on our hdr 165's and the on off switches are just flashing

Technician's Assistant: What device or product does this involve?

Sennheiser headphones

Technician's Assistant: What Sennheiser model do you have?

Hdr 165

Technician's Assistant: What have you tried so far with your Sennheiser system?

Just plugged in the connection to the TV like always but this time no sound in headphones

Submitted: 5 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
3/20/2018
Electronics Technician: Pete, Electronic Engineer replied 5 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,610
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 4 months ago

Have you tried leaving them unplugged for a few minutes, or tried connecting the headsets to another TV or system?

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