Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I just got a new panasonic phone but it won't ring and I've…

Customer Question
I just got a...

I just got a new panasonic phone but it won't ring and I've checked the manual and there is no mention of a "ringer" which one might turn on or off?

Technician's Assistant: What Panasonic model do you have?

350 something a landline with one cordless phone. I sent it to my sister so I don't have it.

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

Just bought it and plugged it in today

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No this is the only problem i.e. it won't ring so she doesn't know I'm calling

Submitted: 5 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 8 minutes by:
3/20/2018
Electronics Technician: Greg A., Engineer replied 5 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,776
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry to hear of any issue with this phone.

NOTE: This may take a little extra time - since the phone is apparently not with you, but please relay the questions I have to your sister, and try to send the information back here.
To help with this issue, may I ask:
1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base (model should START with KX-TG).
2) What landline phone service provider (phone company) you have for this phone line?
3) Do/Did you have ANY other phones (NOT part of the New Panasonic system) attached to this same phone line and if so, are/were they working properly (ringing for incoming calls)?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

9,776 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Phone has symbol that looks like a with a slash thru it and
Phone has symbol that looks like a bell with a slash thru it and I can't find a way to get of it … read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
No ring tone on incoming calls??? Series KX-TGF380,
Confirmed with service provider no problem at his end. … read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
How do i turn on the ringer so i know when my phones ringing
how do i turn on the ringer so i know when my phones ringing it says to press o and hold until it beeps but its not working. … read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
I am having a problem with my Panasonic phone, the ringer is
I am having a problem with my Panasonic phone, the ringer is locked out, the model is a KX-TG465SK Panasoniic phone with a base unit of KX-TGE270. the ringer is locked out on both units. S/N 4FCXC1509… read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
I have a Panasonic dec6.0 how can I turn the ringer on. A
I have a Panasonic dec6.0 how can I turn the ringer on … read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
My mother has a Phonak Pilotone 11, It is compatible to her
it is compatible to her hearing aids, we have been using them for about4 months, she cannot always hear me on the other end when I call, I make sure she has her heariing aids in, I tell her to use the boost button on the phone, What could she be doing wrong? … read more
Harry
Harry
2,176 satisfied customers
I have a Panasonic Link2Cell Cordless Telephone, and have
I have a Panasonic Link2Cell Cordless Telephone, and have had it for less than 3 weeks. For the past 2 weeks, the phone will ring just once and then the call will drop and not complete. This happens o… read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
My Panasonic KX-TGA680 BC S is on mute and I don't know how
My Panasonic KX-TGA680 BC S is on mute and I don't know how to take it off. Can you help me? … read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
My Model KX-TGA244W will not ring. Comcast, my carrier, has
My Model KX-TGA244W will not ring. Comcast, my carrier, has been here and is unable to determine the problem. They tested and replaced the connection and are able to receive the ring with their instru… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I hope you can; I've a Panasonic digital cordless phone,
Thanks, ***** ***** you can; I've a Panasonic digital cordless phone, Model KX-TG8412C; I haven't used it in a while but it was in good working order. I can make calls but the ringer doesn't work even… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I just purchased Panasonic cordless answering system Model
I just purchased Panasonic cordless answering system Model No. KX-TG6522. Wht can't I get phone #2 to stay silent when there is a incoming call? I have turned the ringer off so that we don't here it r… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have a cordless phone GE 6.0. Model number 28112EE2-A Working
I have a cordless phone GE 6.0. Model number 28112EE2-A Working fine except does not ring goes straight to voicemail. Mesage is not left on answering machine but voicemail through my carrier comcast. … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Hi, I have a panasonic KX - TG8220E cordless telephone that
Hi, I have a panasonic KX - TG8220E cordless telephone that has suddenly stopped ringing, nothing has been changed or altered either on base, handset or land line, or cables etc. I can make call out a… read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
I just purchased a phone set, Model 43-325 y 43-326. Ive set
I just purchased a phone set, Model 43-325 y 43-326. I've set everything up, but the phone DOESN'T RING when someone calls. It says to base ringer volume is not set to zero. I don't see anything on th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Hi, I have a Panasonic cordless phone system. S/N 8CBXA004442
Hi, I have a Panasonic cordless phone system. S/N 8CBXA004442 Model # XXXXX I just moved and the phones are not ringing. How do I turn the ringer on?… read more
Greg A.
Greg A.
Engineer
9,776 satisfied customers
ringer ius off on phone. Panasonic kx-tg5621 cordless- Ive
ringer ius off on phone. Panasonic kx-tg5621 cordless- I've tried hitting menu, but still can't get ringer left. I apologize for not paying more. I have less than $300.00 left for the month, with than… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I PURCHASED A PANASONIC CORDLESS PHONE SET MODEL #KX-TG1032S
I PURCHASED A PANASONIC CORDLESS PHONE SET MODEL #KX-TG1032S ON 05/12/2009 AND INSTALLED IT THE FOLLOWING DAY. I BEGAN TO GET REPORTS FROM FRIENDS SAYING THEY HAD CALLED AND ALLOWED THE PHONE TO RING … read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
How do I turn on the ringer for my cordless model phone oect
How do I turn on the ringer for my cordless model phone oect 6.0 It used to ring and I know how to do ringer volume and the phone works Just doesn't ring for an incoming call… read more
D. Stamps
D. Stamps
High School or GED
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x