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I have a Panasonic expandable cordless phone KXTG6511. The…

Customer Question
I have a Panasonic...

I have a Panasonic expandable cordless phone KXTG6511. The display keeps showing VM. Shows 2. It is not a message from a caller, those are easy to retrieve. What is it and how do I get rid of it?

Technician's Assistant: How long has this been going on with your KXTG6511? What have you tried so far?

Going for about 3 weeks. I have tried unplugging the phone entirely and rebooting. I have talked with my provider and I do subscribe to VMware with them. I think it happened when I was asking a telemarketer to stop and it recode in

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I think it is a type of reminder message that I inadvertently added.

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
3/19/2018
Electronics Technician: Nathan, Engineer replied 3 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,724
Experience: Engineer
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me how you normally listen to your messages?

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Customer reply replied 3 months ago
It gives you a choice and I hit play.
Electronics Technician: Nathan, Engineer replied 3 months ago

I really need more specific detail, please. There are many variables here so the more info you provide the better.

Are you pressing the play button on the base station (or in the menu on the handset)?
Or are you dialing a number on the handset?

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Customer reply replied 3 months ago
Dialing headset
Electronics Technician: Nathan, Engineer replied 3 months ago

Can you tell me specifically what you dial?

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Customer reply replied 3 months ago
Dialing headset. Pushing play.
Electronics Technician: Nathan, Engineer replied 3 months ago

Can you tell me specifically what you dial?

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Electronics Technician: Nathan, Engineer replied 3 months ago

Hello, it appears your question is still open.
Do you need more help with this?

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