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I have a Sony Blu-ray player, One second, OK? BDP-S1200, Yes…

Customer Question
I have a Sony...

I have a Sony Blu-ray player

Technician's Assistant: What Sony model do you have?

One second, OK?

Technician's Assistant: What have you tried so far with your Sony system?

BDP-S1200

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Yes please

Submitted: 3 months ago.Category: Consumer Electronics
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Customer reply replied 3 months ago
It's a multi-region player. All of a sudden it keeps telling me that the disc I've entered is Region A and will not play in this machine. I have never have this problem before.
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 minutes by:
3/19/2018
Electronics Technician: Nathan, Engineer replied 3 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,724
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Engineer replied 3 months ago

the problem here is that this is not truly a region free player.

It may have been region unlocked via a software hack, but that is applicable ONLY to the dvd side, which is for the region numbers.

The region letters, for bluray discs, is not region free on this model. So the disc you are trying to use won't be accepted on this model.

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Electronics Technician: Nathan, Engineer replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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