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My kxtg7644 phone is on hold. how do i release that and get…

Customer Question
My kxtg7644 phone is...

My kxtg7644 phone is on hold. how do i release that and get a dial tone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Model kxtg7644 panasonic

Technician's Assistant: How long has this been going on with your KXTG7644? What have you tried so far?

Tried everything i know. still cant get it to work

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
3/18/2018
Electronics Technician: Greg A., Engineer replied 4 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,680
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry to hear of any issue with your phones.
To help with this issue, may I ask:
1) Are there any "indicators" that say the system is on "Hold"? If so, what are those indicators?
2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?
3) What landline phone service provider (phone company) you have for this phone line?
4) Do you have ANY other devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

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