Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I forgot my passcode for my Kindle. It's been down for

Customer Question
I forgot my passcode...

I forgot my passcode for my Kindle

Technician's Assistant: When could you last access your Kindle?

It's been down for months since I got my Amazon Fire, a far better e-reader.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No, I didn't know about that tool.

Submitted: 4 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 4 minutes by:
3/14/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Do you mean the Kindle is locked with a passcode screen?

Ask Your Own Consumer Electronics Question
Electronics Technician: Harry, Customer Service replied 4 months ago

Is this for a Kindle Fire?

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
My husband got to playing with my kindle I now have to have
my husband got to playing with my kindle I now have to have the password ***** can not remember what it is how do I change the password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My kindle paperwhite is asking for my passcode, I dont
My kindle paperwhite is asking for my passcode, I dont remember a … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How can i change the passwod on my wifes kindle, the device
how can i change the passwod on my wifes kindle, the device is ready to connect to virginmedia4525173 but the original password ***** been forgotten and she needs to set up a new amazon account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am getting in a trouble of registering my Kindle. My
I am getting in a trouble of registering my Kindle. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I forgot my password, It's probably been over 2 years! I
It's probably been over 2 years! I moved and my daughters did a lot of my packing! Just found it tonight while looking for something else! … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
It won't accept my password. Kindle Fire. 2-3 years. It was
2-3 years. It was working fine, drove home from Florida to PA and it won't work. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
I have not used my Kindle for about four years. It seems to
I have not used my Kindle for about four years. It seems to be working but wont't order new items and tells me I must Register my Kindel. I would like to use my old Kindel rather than the newer ebooks… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
Received a kindle as a gift, but entered wrong passcode
Received a kindle as a gift, but entered wrong passcode multiple times. Now, all that shows on the screen is a number keyboard and instruction "Enter passcode." How do I get back to the proper screen.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Give me a sample of a correct password. Kindle paperwhite.
I've tried a six letter and a six-letter-4 number password; both have been rejected … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
Want to cancel a back order#D01-3480032-6953829. Kindle. I
I would just like to cancel a pre-ordered book THE SHAPE OF WATER. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I can't open my Kindle. My password is not being accepted as
Hi. I can't open my Kindle. My password ***** ***** being accepted as it just goes back to the cover page. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
Cant remember password and don't get chance to create one,
cant remember password ***** don't get chance to create one … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
My kindle fire has locked itself. i do not seem to be able
my kindle fire has locked itself. i do not seem to be able to open it. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
He password for new paperwhite kindle I ordered from my
he password ***** new paperwhite kindle I ordered from my daughter's house in Florence Oregon after having lost our home in a Santa Rosa Fire in California. In my confused state, I have forgotten my p… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I have a kindle with the cover that opens. When I open the
I have a kindle with the cover that opens. When I open the cover it comes up "enter passcode". I don't know the passcode. Please help me. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I was up and running with my new Kindle and it was working
I was up and running with my new Kindle and it was working fine; went to be Friday night and was reading in the dark; When I got a little sleepy I noticed I only had 15% of power left so i got up, tur… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
I have already signed in with my Kindle reader. Now I also
I have already signed in with my Kindle reader. Now I also have a Kindle Fire and trying to sign in I show my amozon info. //// [email protected] and am having problems with my pass word. Please help me … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have just seen the Sungale photo frame offered on QVC.It
I have just seen the Sungale photo frame offered on QVC.It says it is also a e-reader.I have been checking out e-readers and would like to know how this one measures up compared to the Kindle?I am int… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x